Casual Food and Beverage Assistant

Hilton; Burton upon Trent; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible shifts

Competitive pay £13.00 per hour plus “

Instant pay access (withdraw up to 40%

Free meals on duty

Generous holiday 28 days (pro-rata)

Mental health resources

Crisis Concierge

Job summary

Hilton is looking for a Casual Food & Beverage Assistant to brighten guests’ days across our hotels team in Burton upon Trent. You’ll help with dining and event service, delivering warm hospitality and memorable experiences for every guest who stays with us.

You’ll work across bar, restaurant, room service and events, greeting guests, taking orders, setting tables, and maintaining high standards of cleanliness and safety while upholding regulatory requirements.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.

Responsibilities

• Support all F&B operations: Work across bar, restaurant, room service, and events.
• Delight our guests: Greet guests warmly, take and serve orders accurately, and ensure a high level of service.
• Prepare tables with precision: Set and arrange tables for dining and events, including folding napkins, and cleaning and placing tableware.
• Ensure cleanliness and safety: Keep work areas clean and organized.
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.

Job description

Benefits

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Flexible shifts – pick up shifts based on your availability, around your other commitments
• Competitive pay – Earn £13.00 per hour plus service charge, with opportunities to grow your career with Hilton.
• Instant pay access - the ability to instantly withdraw up to 40% of earned wages
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days' holiday (pro-rata) including bank holidays, increasing with service.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources.
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care. Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Job Description

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Flexible shifts – pick up shifts based on your availability, around your other commitments
• Competitive pay – Earn £13.00 per hour plus service charge, with opportunities to grow your career with Hilton.
• Instant pay access - the ability to instantly withdraw up to 40% of earned wages
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days' holiday (pro-rata) including bank holidays, increasing with service.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources.
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care. Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Responsibilities

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Casual Food & Beverage Assistant, you’re not just helping prepare for dining and event service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's What You'll Do During a Typical Day

• Support all F&B operations: Work across bar, restaurant, room service, and events
• Delight our guests: Greet guests warmly, take and serve orders accurately, and ensure a consistently high level of service
• Prepare tables with precision: Set and arrange tables for dining and events, including folding napkins, and cleaning and placing tableware
• Ensure cleanliness and safety: Keep work areas clean and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.