Casual F&B Service Expert

TN United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Casual F&B Service Expert to enhance the dining experience for guests at a luxury hotel in London. This role involves not only serving food but also creating memorable experiences through exceptional service. You will engage with guests, manage dining areas, and ensure a safe and welcoming environment. If you have a passion for hospitality and a commitment to quality, this is an exciting opportunity to join a prestigious team dedicated to delivering outstanding service in a beautiful setting.

Qualifications

• Strong customer service skills with a focus on guest experience.
• Ability to communicate effectively with guests and kitchen staff.

Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meals.
• Maintain a safe workplace and uphold quality standards.

Skills

Customer Service

Communication Skills

Food and Beverage Knowledge

Education

High School Diploma

Job description

Social network you want to login/join with:

The Park Tower Knightsbridge Luxury Collection Hotel London

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ec2404ddc995

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

We are hiring for a Casual F&B Service Expert!

Your new career at The Park Tower Knightsbridge Hotel.

Situated in the heart of one of London’s most alluring locales, our luxury hotel is a stone’s throw away from graceful Hyde Park, fabulous Harrods, Harvey Nichols, and the chic dining haunts of the city’s most stylish set. Timeless elegance and contemporary design blend seamlessly in our elegant lobby and reception area. Our iconic circular towers have 251 accommodations that are all consistently spacious with open views of London. Suites include the distinguished service of the Park Tower Butler as well as breathtaking London skyline and Hyde Park views.

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Casual F&B Service Expert takes the initiative and delivers a wide range of services to ensure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. The F&B Service Expert will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for the F&B Service Expert – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.