Casual F&B Dinner Assistant

Emirates Old Trafford, Lancashire Cricket Club; Trafford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A unique hotel in a multi-purpose venue is seeking a Casual F&B Assistant to assist with Dinner Service. You will work across all areas of Food & Beverage, providing high levels of customer service while handling orders and managing guest queries. Ideal candidates will have a positive attitude and good communication skills. This role requires flexibility for evening and weekend shifts.

Qualifications

• Previous Food & Beverage and/or industry experience is advantageous.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Work in all areas of Food & Beverage including Bar, Restaurant, Room Service, and Conference & Events.
• Welcome guests in a polite and friendly manner.
• Take and deliver customer orders.
• Prepare set ups for tables and/or rooms.
• Manage guest queries timely and efficiently.
• Ensure cleanliness of work areas.

Skills

Positive attitude

Good communication skills

Commitment to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to different work situations

Job description

Casual F&B Assistant - Later/Dinner Shift

Hilton Garden Inn

Dinner Shift

Includes Evenings & Weekends

We have an exciting opportunity for somebody to join our Hilton Garden Inn Hotel team as a Casual F&B Assistant to assist with Dinner Service.

The Hilton Garden Inn at Emirates Old Trafford (the Home of Lancashire Cricket) is a unique hotel positioned in a world class thriving multi-purpose venue that hosts a multitude of large-scale and high-profile events, from international cricket to sell-out concerts.

The hotel, with its 250 bedrooms (including 140 pitch-facing rooms), restaurant where breakfast and dinner is served overlooking the pitch and bar is located within the Emirates Old Trafford venue sitting alongside our award-winning conference & events facilities integrating seamlessly with the stadium and all the events that it hosts.

This is a unique opportunity to be part of something big! You are not just working at a hotel you are working at a cricket and concert venue.

The Role

As our Casual F&B Assistant your responsibilities will include, but by no means be limited to:

• Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
  
  

The Person

• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Food & Beverage and/or industry experience
• Knowledge of Food Hygiene Regulations
  
  

Please take a look at the full job description and if you have the experience and skills required, coupled with the enthusiasm and energy levels needed to fulfil the responsibilities of the role to their full potential, then please submit your CV outlining why you should be considered for the position.

We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation and we are committed to providing new opportunities and striving for greater diversity.

It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the wider communities across the North West and as we strive to meet Sport England Guidance in this regard, we would welcome applications from individuals with the appropriate skills and experience that can also enhance our current diversity mix at the Club. Please also be aware, all of our roles are subject to reference checks from previous employers.

Lancashire Cricket Club and the Hilton Garden Inn are committed to safeguarding children and vulnerable adults. Due to this post being in regulated activity, the potential employee will be required to undertake a Disclosure and Barring Service check at the appropriate level. It is a criminal offence for a barred person to attempt to engage with vulnerable groups. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.