Casual Events Bar Manager - Personal License Holder

Freemans Event Partners; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company specializing in event management seeks an experienced Bar Manager for various exciting venues including Kingsholm Stadium and Cheltenham Racecourse. The role requires overseeing bar operations, ensuring high-quality service, and managing a dynamic team while maintaining compliance with health and safety regulations. Applicants must possess a Personal License and have a proven track record in bar or hospitality management.

Qualifications

• Proven experience in bar management or hospitality operations.
• Knowledge of alcohol licensing laws and health and safety regulations.
• Ability to handle pressure and manage multiple tasks efficiently.

Responsibilities

• Oversee day-to-day bar operations.
• Train, supervise, and motivate bar staff.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer Service

Organizational

Education

Personal License

Job description

CASUAL EVENTS BAR MANAGER - Kingsholm Stadium, Cheltenham Racecourse and other exciting venues/ events!

Job Summary: We are looking for an experienced, dynamic Bar Manager to lead our bar operations, ensuring exceptional service, product quality, and customer satisfaction. As a Bar Manager, you will oversee a team of bar staff, maintain stock levels, and ensure compliance with health, safety, and licensing regulations. A Personal License is required for this role.

Key Responsibilities:

Operations Management:

• Oversee day-to-day bar operations, ensuring smooth and efficient service.
• Monitor and improve service quality, creating a pleasant customer experience.
• Manage bar setup, service, and closing procedures during events.

Staff Management:

• Train, supervise, and motivate bar staff to maintain high service standards.
• Ensure adequate staff coverage for all shifts and events.
• Address performance issues and maintain a positive team environment.

Drink Quality & Safety:

• Ensure all drinks meet high standards for quality, taste, and presentation.
• Enforce health and safety regulations and ensure proper drink handling and storage.
• Ensure compliance with alcohol licensing laws.

Customer Service:

• Ensure customer needs are met promptly and efficiently.
• Handle customer feedback, complaints, and special requests professionally.
• Foster an inviting atmosphere that promotes customer retention.

Inventory & Stock Maintenance:

• Maintain appropriate stock levels to prevent overstocking or shortages.
• Ensure timely ordering and replenishment of beverages and supplies.

Health & Safety Compliance:

• Adhere to alcohol licensing laws, including age verification and responsible alcohol service.
• Maintain cleanliness, food and drink preparation standards, and workplace safety.

Qualifications:

• Proven experience in bar management or hospitality operations.
• Strong leadership, organizational, and customer service skills.
• Knowledge of alcohol licensing laws and health and safety regulations.
• Ability to handle pressure and manage multiple tasks efficiently.
• Personal License Holder (Mandatory).

Work Environment:

• Fast-paced, customer-facing setting that requires weekend, holiday, and late-hour availability.
• Physical requirements include standing for extended periods, lifting supplies, and managing equipment.

This role is for a motivated leader who can bring energy and expertise to deliver an exceptional customer experience in a high-energy environment.