Casual Evening Room Attendant

The Caledonian Edinburgh; City of Edinburgh; On-site; GBP 20,000 - 25,000; Part time

Job summary

The Caledonian Edinburgh is seeking a dedicated Evening Room Attendant to deliver exceptional guest service. The role focuses on maintaining high cleanliness standards and providing a luxurious experience for guests. Ideal candidates have previous hospitality experience, attention to detail, and a warm demeanor. Join a team committed to excellence in the heart of Edinburgh.

Benefits

Competitive Hourly Rate

Free and healthy meals when on duty

50% off Food & Beverage Venues

Discounted use of Leisure Facilities

Discounted hotel stays

Fully funded apprenticeships

28 Days Annual Leave

Qualifications

• Previous experience in luxury hospitality or housekeeping.
• High attention to detail and guest satisfaction.
• Exceptional grooming and professional presentation.

Responsibilities

• Responsible for cleaning and stocking guest rooms.
• Provide turndown service and special guest requests.
• Dispose of trash, follow eco-friendly practices.

Skills

Exceptional Service Standards

Team-Oriented

Meticulous Attention to Detail

Guest-Centred

Time Management & Efficiency

Integrity & Discretion

Environmental Awareness

Adaptability & Reliability

Job description

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Casual Evening Room Attendant, Edinburgh

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Client:

The Caledonian Edinburgh

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c151b0bcc420

Job Views:

6

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Job Ref: AM14429

Branch: The Caledonian Edinburgh

Location: The Caledonian, Edinburgh

Contract type: Casual

Hours: Part Time

Posted date: 04/06/2025

Our Story:

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories. Drawing inspiration from the original Caledonian Railway crests set atop the hotel’s Grand Staircase, the newly reimaged guest rooms and suites celebrate three of Scotland’s prominent cities, and previous capital cities, Edinburgh, Stirling and Inverness.

Our Management Company:

As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.

• Competitive Hourly Rate of £13.39.
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 Day of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

The Role:

As our Evening Room Attendant (Turndown), you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Provide turndown service to include, but not limited to, partially removing and storing bedcover, fulfilling specified guest preferences (i.e. filling ice bucket, etc.) and replenishing amenities, linens and supplies
• Clean and stock guest rooms as assigned, including, but not limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces.
• Change bed linen as and when required.
• Dust furniture, pictures, drawers, window ledges and shelves
• Replenish amenities, linens and supplies in guest room.
• Dispose of trash and recyclables in accordance with the hotel's green guidelines
• Perform Room Attendant and other housekeeping services, as requested.
• Respond to special guest requests in a timely, friendly and efficient manner.

What We Desire:

At The Caledonian Edinburgh, we are seeking individuals who are not only passionate about hospitality but also committed to delivering service that embodies luxury, elegance, and sophistication. The ideal Room Attendant will possess the following qualities:

• Exceptional Service Standards: Previous experience in a luxury hospitality setting or housekeeping role, with a demonstrated ability to maintain the highest levels of cleanliness, attention to detail, and guest satisfaction.
• Team-Oriented: A collaborative spirit, able to work seamlessly within a close-knit team while supporting colleagues and contributing to a harmonious working environment.
• Meticulous Attention to Detail: A keen eye for detail, ensuring that each guest room reflects the luxury and comfort expected of a five-star hotel.
• Guest-Centred: A dedication to anticipating and fulfilling guest needs, providing exceptional service with a warm, gracious, and approachable demeanour.
• Professional Presentation: Impeccable grooming and a polished appearance, always adhering to the hotel’s luxury standards.
• Time Management & Efficiency: The ability to efficiently manage time and prioritize tasks, ensuring all rooms and areas are prepared to the highest standards in a timely manner.
• Integrity & Discretion: A strong sense of responsibility, integrity, and respect for the privacy and confidentiality of our guests.
• Environmental Awareness: A commitment to sustainability and eco-friendly practices, with a strong understanding of the importance of reducing waste and using environmentally responsible products.
• Adaptability & Reliability: The ability to be flexible and respond effectively to changing needs and challenges in a fast-paced, dynamic environment.

If you are a dedicated hospitality professional with a passion for providing an exceptional guest experience and a commitment to upholding the highest luxury standards, we invite you to join our team at The Caledonian Edinburgh. Together, we will continue to provide guests with an unforgettable experience steeped in elegance, history, and world-class service.