Casual Customer Services Assistant

Middlesbrough Council; Middlesbrough; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local council is seeking Casual Customer Services Assistants for Newham Grange Farm in Middlesbrough. Ideal candidates will engage with visitors to ensure a great experience. Flexibility, teamwork, and the ability to work under pressure are essential, with hours as required for weekends and special events.

Qualifications

• Must be flexible and hardworking.
• Ability to work in a busy visitor attraction.
• Experience in customer service is an advantage.

Responsibilities

• Engage with visitors to ensure a great family day out.
• Work front of house in admissions, retail, and café.
• Assist in the Discovery Barn with small petting animals.

Skills

Outgoing personality

Teamwork

Flexibility

Ability to handle pressure

Job description

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Casual Customer Services Assistant, Middlesbrough

Client: Middlesbrough Council

Location: Middlesbrough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b957ca3922f2

Job Views: 5

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Directorate: Growth and Place

Service Area: Cultural Services

Salary: £10.98 per hour

Hours: As and when required

We are recruiting Casual Customer Services Assistants at Newham Grange Farm.

We are looking for outgoing and enthusiastic team members to join our front of house team, who will engage with visitors to ensure a great family day out.

Applicants must be flexible, hardworking, and able to handle the pressure of working in a busy visitor attraction.

This role includes working weekends, bank holidays, and special events.

You will be working front of house in admissions, retail, and café, with opportunities to assist in the Discovery Barn with small petting animals.

Job Description and Person Specification