CASUAL CONFERENCE & EVENTS ASSOCIATE

Delta Hotels by Marriott Tudor Park Country Club; Maidstone; On-site; GBP 12,000 - 17,000; Full time

Job summary

Delta Hotels by Marriott Tudor Park Country Club in Maidstone is seeking a proactive Conference & Events Associate on a casual basis to help deliver memorable conferences, weddings, and events. You will prepare rooms, welcome guests, and ensure smooth operations from start to finish.

The role requires flexibility to work evenings, weekends and holidays, with training provided. A positive attitude and strong customer service are essential to shine in a fast-paced hospitality environment.

Qualifications

• Positive attitude and enthusiasm.
• Excellent communication and customer service skills.
• Flexibility to work evenings, weekends, and bank holidays.
• Strong attention to detail and presentation standards.
• Ability to work well in a team and independently.
• Hospitality/events experience is desirable but not required as training will be provided.

Responsibilities

• Set up conference rooms, meeting spaces, and event suites according to event specifications.
• Welcome delegates, guests, and event organisers with professionalism.
• Serve food and beverages during conferences, meetings, weddings, and events.
• Ensure all event areas are clean, organised, and presented to the highest standards.
• Provide excellent customer service and respond promptly to guest requests.
• Support room turnarounds, furniture movements, and event breakdowns.
• Maintain knowledge of hotel facilities and services.
• Follow health and safety, food safety, and licensing regulations.
• Collaborate with Food & Beverage, Kitchen, Reception, and Sales teams to deliver seamless events.

Skills

Positive attitude

Communication

Customer service

Flexibility

Attention to detail

Teamwork

Hospitality experience

Training provided

Job description

We are looking for an enthusiastic and professional Conference & Events Associate to join our team on a casual basis. This role is perfect for individuals who thrive in a fast-paced hospitality environment and enjoy creating memorable experiences for guests.

As a Conference & Events Associate, you will play a key role in the delivery of conferences, meetings, weddings, private dining events, and special occasions. You will ensure that event spaces are presented to the highest standard, guests receive exceptional service, and every event runs smoothly from start to finish.

Key Responsibilities

• Set up conference rooms, meeting spaces, and event suites according to event specifications.
• Welcome delegates, guests, and event organisers in a friendly and professional manner.
• Serve food and beverages during conferences, meetings, weddings, and events.
• Ensure all event areas are clean, organised, and presented to the highest standards.
• Provide excellent customer service and respond promptly to guest requests.
• Support with room turnarounds, furniture movements, and event breakdowns.
• Maintain excellent knowledge of hotel facilities and services.
• Follow all health and safety, food safety, and licensing regulations.
• Work closely with colleagues across Food & Beverage, Kitchen, Reception, and Sales teams to deliver seamless events.

What We're Looking For

• A positive and enthusiastic attitude.
• Excellent communication and customer service skills.
• Ability to work flexibly, including evenings, weekends, and bank holidays.
• Strong attention to detail and presentation standards.
• Ability to work effectively as part of a team and independently when required.
• Previous experience in hospitality, events, banqueting, restaurants, or bars is desirable but not essential as full training will be provided.

What You’ll Enjoy

• Service Charge – Enjoy additional earnings through our service charge scheme.
• Global hotel discounts for you, friends & family
• Complimentary Leisure Club membership
• Access to Benefit Hub for unlimited deals from retailers to restaurants and more.

Hours:

This is a casual position, offering hours based on the needs of the business. While regular hours cannot be guaranteed, shifts will be offered when available. Flexibility is essential, as shifts may include evenings, weekends, and bank holidays depending on business levels.

If you are passionate about hospitality and enjoy delivering outstanding guest experiences, we'd love to hear from you.