Casual Community Hub Assistant (Fab Lab)

Hartlepool; Tees Valley; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Hybrid working

Cycle to Work Scheme

Employee Assistance Programme

Job summary

Hartlepool is seeking an enthusiastic Fab Lab Assistant to support the delivery of Fab Lab and Community Hub services across Hartlepool. Working alongside colleagues, volunteers and community partners, you will help residents access innovative technology, develop new skills and take part in a range of creative and digital activities.

The role involves supporting the day-to-day operation of the Fab Lab, assisting customers to use equipment and technology, and helping to plan and deliver

Qualifications

• Excellent customer service and communication skills.
• Approachable, organised and able to engage confidently with a wide range of people.
• Interest in technology, digital making or STEM activities beneficial; full training provided.

Responsibilities

• Support the day-to-day operation of the Fab Lab.
• Assist customers to use equipment and technology.
• Plan and deliver workshops, coding clubs, outreach activities and community events.
• Promote the service, maintain records and support safe operation of facilities.
• Work across Community Hub locations as required.

Skills

Customer service

Communication

Community engagement

Job description

Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that.

Benefits

• competitive salary
• access to a Local Government Pension Scheme
• a generous annual leave allowance
• access to a range of savings across the UK's major retailers
• Cycle to Work Scheme
• an Employee Assistance Programme and Hybrid working and a flexi scheme where applicable

Are you passionate about technology, creativity and making a difference in your local community? Do you enjoy helping people develop new skills and gain confidence using innovative technology? If so, we would love to hear from you. We are looking for an enthusiastic and customer-focused Fab Lab Assistant to support the delivery of Fab Lab and Community Hub services across Hartlepool. Working alongside colleagues, volunteers and community partners, you will help residents of all ages access innovative technology, develop new skills and take part in a range of creative and digital activities.

The role involves supporting the day-to-day operation of the Fab Lab, assisting customers to use equipment and technology, and helping to plan and deliver workshops, coding clubs, outreach activities and community events. You will also contribute to promoting the service, maintaining records, supporting the safe operation of facilities and working across Community Hub locations as required.

We are looking for someone with excellent customer service and communication skills who is approachable, organised and able to engage confidently with a wide range of people. An interest in technology, digital making or STEM activities would be beneficial, although full training will be provided.

Hartlepool Borough is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to safer recruitment measures, and a Disclosure and Barring Service (DBS) check will be required at the appropriate level.

For further information please contact Diane Watson, Fab Lab Coordinator on 01429 523682.

Closing date: 23rd November 2026