Casual CCTV and Control Room Operator

TN United Kingdom; Pontypool; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Casual CCTV and Control Room Operator in Pontypool. This role is crucial for maintaining public safety through effective monitoring and response to incidents. The ideal candidate will possess strong IT skills, excellent concentration, and the ability to work under pressure. Join a supportive team committed to safeguarding the community and ensuring a safe environment for all. If you are enthusiastic and ready to make a difference, this opportunity is perfect for you!

Qualifications

• Good literacy and numeracy skills are essential for this role.
• Proficiency in IT systems, especially Microsoft tools, is required.

Responsibilities

• Provide effective CCTV and Control Room monitoring services.
• Assist in reducing anti-social behavior and crime through surveillance.

Skills

Literacy and Numeracy

IT Proficiency (Microsoft Word, Outlook)

Public Inquiry Handling

Concentration Skills

Decision Making

Teamwork

Tools

CCTV Surveillance Systems

Radio Communication Equipment

Case Management Tools

Job description

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Casual CCTV and Control Room Operator, Pontypool

Client: Torfaen County Borough Council

Location: Pontypool, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 99f24ebd4c48

Job Views: 8

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Description:

We are seeking to appoint an enthusiastic, hardworking, and conscientious individual to provide CCTV and control duties. The role involves ensuring the provision of an efficient and effective proactive CCTV and Control Room monitoring service to help reduce anti-social behavior, crime, and the fear of crime, following specified operating procedures and adapting to legislative and regulatory changes.

This post is subject to an Enhanced Disclosure Application to the Disclosure & Barring Service.

Torfaen County Borough Council strives to be a fair, supportive, and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All employees, paid or unpaid, are expected to share this commitment.

Qualifications / Experience:

Essential:

• Demonstrates a good level of literacy and numeracy.
• Proficiency in IT systems, particularly Microsoft Word, Outlook, and case management tools.
• Experience in dealing sympathetically with public inquiries and complaints.
• Strong concentration skills and excellent eyesight.
• Ability to analyze and evaluate information, make effective decisions, and prioritize tasks calmly and safely under pressure and in emergency situations.
• Ability to work as part of a team with minimal supervision, showing willingness to assist others and a commitment to team objectives.

Desirable:

• Knowledge of Torfaen & Monmouthshire County Borough area.
• SIA CCTV License.
• Experience working in a control room environment and operating CCTV surveillance systems and radio communication equipment.
• Experience in multi-agency partnership working.

For a full list of criteria, please view the job description.