Casual Café Assistant

Horizon Leisure Centres; Waterlooville; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local leisure trust is looking for a Casual Cafe Assistant in Waterlooville. The role involves delivering excellent customer service, handling cash, and maintaining Café standards. Ideal candidates should be confident, enthusiastic, and a team player. Benefits include free gym access and ample training opportunities. Join a dynamic environment where innovation and team spirit are valued.

Benefits

Free access to gym and exercise classes

Employee Assistance Programme

Internal recognition schemes

Opportunities for training and development

Free onsite parking

Qualifications

• Confident and passionate about delivering high levels of customer service.
• Cash handling experience preferred.

Responsibilities

• Serve customers in a friendly, professional and efficient manner.
• Ensure the Café is prepared and ready for business.
• Maintain cleanliness and organization in the Café.
• Work to meet customer demand quickly and efficiently.
• Process all till transactions accurately.
• Promote add-on sales.

Skills

Strong Interpersonal skills

Excellent verbal communication skills

Passionate about delivering excellent customer service

Ability to prioritize workload under pressure

Flexible approach to work

Friendly and enthusiastic manner

Team player

Job description

Job title: Casual Cafe Assistant

Hours: 0

Location: Waterlooville Leisure Centre

Salary: £11.78 (under 21) / £12.21 (21 and over)

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust:

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role:

We are looking for a Café Assistant to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

Our ideal candidate!

The ideal person will be confident and passionate about delivering high levels of customer service and have cash handling experience.

The main focus of the role will be to assist in the provision of a first class service to all Horizon Leisure Centre customers

What does the role involve?

A hands-on role that requires you to:

• To serve customers in a friendly, professional and efficient manner
• To ensure the Café is prepared and ready for business at the appointed opening times
• To ensure all areas of the Café and products are displayed in a clean, tidy and attractive manner
• To work to a high and fast standard to meet customer demand
• To accurately process all till transactions
• To actively promote add on sales
  
• To perform other duties as assigned or requested in order to meet the needs of the business.

Skills and competencies:

• Strong Interpersonal skills
• Excellent verbal communication skills
• Passionate about delivering excellent customer service
• The ability to prioritise workload under pressure in a confident and calm manner
• A flexible approach to work
• Friendly and enthusiastic manner
• Team player

What you can expect from us:

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits:

• Free access to our award-winning gym’s and exercise classes for you
• Employee Assistance Programme - support for when you need it most
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• And much more....

Interview Process:

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

Please note that we may bring the closing date forward, if we receive a large number of applications. If you are interested in this role, we would advise applying as soon as possible toavoid disappointment.