Casual Box Office Sales Assistant

Curve Theatre; East Midlands; Hybrid; GBP 18,000 - 24,000; Part time

Job summary

A local theatre in the East Midlands is seeking enthusiastic individuals to join their Box Office Team. The role involves delivering exceptional customer service, handling ticket sales, and promoting events. Successful candidates will need to be flexible with working hours, including evenings and weekends. If you have a passion for the arts and a dedication to providing excellent service, we encourage you to apply.

Qualifications

• Experience dealing with customer enquiries in person and by telephone.
• Ability to handle cash confidently.
• Meeting sales targets and deadlines.

Responsibilities

• Deliver an exceptional customer service experience.
• Handle ticket sales efficiently.
• Promote Curve and maximize sales.

Skills

Customer service skills

Cash handling

Sales targets

Effective communication

Flexibility

Job description

Overview

We are looking for customer focussed individuals to join our Box Office Team. If you are excited by working at Curve, and enjoy working in a busy environment, then we would love to hear from you. You will be the face of Curve and will be the first contact our audiences, participants and visitors will have within our theatre. With a friendly and professional approach, you will deliver exceptional customer service and ensure a welcoming environment that meets the needs of a wide range of customers. You will be responsible for providing a knowledgeable and efficient ticket sales service, seeking to maximise sales and promote Curve.

The successful candidate will have the ability to work confidently and effectively with a wide range of people. You will have experience of dealing with customer enquiries in person and by telephone, cash handling and working to deadlines and sales targets. You will be enthusiastic, committed and energetic with a flexible attitude and an interest in theatre and the arts.

Contract and hours

Due to the flexible nature of the role, our Box Office roles are offered under Casual Worker Agreements with a monthly rota. Successful candidates must be over the age of 18 and you will be expected to be available for work on a rota basis between 9:00am and 10:00pm on weekdays, as well as good availability for evening, weekend and Bank Holiday work when performances or events are taking place.

How to apply

We want to employ passionate, hard-working and dedicated individuals; if you feel you meet the criteria for the role and wish to apply, please click 'Apply Now' to submit your CV and cover letter (no more than one A4 page) outlining your suitability for the role and why you'd like to work at Curve.

You can find out more about this role by downloading the Job Description & Person Specification (JDPS) at the bottom of this page. If you would like to discuss any parts of the role further, please contact us via [e-mail].

Application timeline

Closing date for applications: Midnight, 12 October 2025
First stage interviews: w/c 20 October 2025

Equal opportunity

We are an inclusive organisation, from our trustees and team members to our audience and participants. We treat all job applicants equally, regardless of class, age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sexual orientation or any other equality characteristic. We particularly encourage applications from individuals who are underrepresented in the cultural sector.