Casual Beauty Assistant

Frasers Group; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Staff discount across Frasers Group

Career growth

Premium store environment

Training and development

Job summary

Flannels is seeking a Beauty Sales Assistant to be the face of the counter, delivering luxury beauty experiences for skincare, fragrance and cosmetics across the UK.

You will greet customers, offers expert advice, demonstrate application, and support brand activations while maintaining immaculate displays and upholding health and safety standards. A passion for luxury shopping and strong people skills are essential.

Qualifications

• Relevant experience in beauty, retail, or hospitality with a customer-first mindset.
• Confidence and warmth that builds trust and lasting relationships.
• A genuine passion for delivering a luxury shopping experience through beauty expertise.

Responsibilities

• Greet and engage every customer with confidence and warmth, delivering a best-in-class welcome.
• Offer expert advice across skincare, makeup, and fragrance, with personal recommendations.
• Demonstrate product application and support beauty consultations or services where applicable.
• Bring brand activations, events, and promotions to life, encouraging trial and discovery.
• Stay sharp on product knowledge, new launches, and the latest beauty trends.
• Keep counters and displays fully stocked, immaculate, and visually inspiring.
• Step in to support tills or other departments to keep the customer journey seamless.
• Stay alert and compliant with store procedures to support loss prevention.
• Follow health and safety standards at all times.
• Represent Flannels and our beauty brand partners to the highest standard, in service and in presentation.

Skills

Customer focus

Warmth

Luxury service

Sales driven

Team player

Flexibility

Personal presentation

Job description

Flannels is where luxury lives. Home to over 200 of the world's most coveted designer and contemporary brands, we set the standard for premium fashion and beauty across the UK, in-store and online. Flannels Beauty brings that same elevated experience to skincare, fragrance, and cosmetics, with an expertly curated edit of the brands shaping the industry. Every detail matters here, from the welcome at the door to the products on the counter.

The Role: Beauty Sales Assistant

This is luxury beauty at its most personal. As a Beauty Sales Assistant at Flannels, you're the face of the counter, the trusted advisor, the reason customers book a return visit. From a first-time fragrance discovery to a full skincare consultation, you'll create beauty experiences that feel considered, expert, and unmistakably luxurious.

What's In It For You

• Competitive pay that reflects what you bring
• Generous staff discount across all Frasers Group brands
• Career growth in a fast-paced, ambitious luxury retail group
• A premium store environment with a customer-first culture
• Training and development to sharpen your craft and grow your career

Job Description

What You'll Do

• Greet and engage every customer with confidence and warmth, delivering a best-in-class welcome.
• Offer expert advice across skincare, makeup, and fragrance, with recommendations that feel personal.
• Demonstrate product application and support beauty consultations or services where applicable.
• Bring brand activations, events, and promotions to life, encouraging trial and discovery.
• Stay sharp on product knowledge, new launches, and the latest beauty trends.
• Keep counters and displays fully stocked, immaculate, and visually inspiring.
• Step in to support tills or other departments to keep the customer journey seamless.
• Stay alert and compliant with store procedures to support loss prevention.
• Follow health and safety standards at all times.
• Represent Flannels and our beauty brand partners to the highest standard, in service and in presentation.

Qualifications

What You'll Bring

• Relevant experience in beauty, retail, or hospitality, with a customer-first mindset.
• Confidence and warmth that builds trust and lasting relationships.
• A genuine passion for delivering a luxury shopping experience through beauty expertise.
• A target-driven approach and the drive to exceed sales goals.
• A team-first attitude, ready to support other areas of the store when needed.
• Flexibility, reliability, and adaptability in a fast-paced environment.
• Polished personal presentation and a real interest in beauty and style.

Additional Information

Our Values Shape Every Shift, Every Conversation, Every Decision

• Think Without Limits: Move fast, take bold action, and bring the team with you.
• Own It and Back Yourself: Take responsibility, master the basics, and drive results.
• Be Relevant: Stay connected to our people, our partners, and the planet.

The Details

Interest in these roles is high, so we may close the vacancy early. Get your application in soon to avoid missing out.