Casual Banqueting Wine Waiter - JW Marriott Grosvenor House

JW Marriott Grosvenor House London; London; On-site; GBP 20,000 - 27,000; Full time

Job summary

Join JW Marriott Grosvenor House London as a Casual Banqueting Wine Waiter, where you will enhance guest experiences through excellent service during high-profile events. You will support drink service, ensuring satisfaction and professionalism while working in a dynamic and prestigious environment.

Qualifications

• Personable, professional, and team-oriented.
• Punctual and reliable.
• Strong communication skills.

Responsibilities

• Place pre-ordered drinks on correct tables before guest arrival.
• Support drinks receptions with tray service.
• Take and process drink orders from tables.

Skills

Communication

Customer Service

Teamwork

Job description

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Casual Banqueting Wine Waiter - JW Marriott Grosvenor House, London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 8bfe277f923c

Job Views: 8

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description:

Join our JW Marriott Grosvenor House family, a luxury hospitality establishment with over 90 years of history, known for hosting prestigious events and creating exceptional memories for guests and staff alike.

Our venue, The Great Room, is one of Europe's largest event spaces, capable of seating 2,000 guests banquet-style, and has hosted royalty, presidents, actors, and musicians for exclusive events.

This role involves supporting drinks and wine service, demonstrating excellent customer service, and remaining approachable and professional. Key responsibilities include:

• Placing pre-ordered drinks on correct tables before guest arrival
• Supporting drinks receptions with tray service
• Taking and processing drink orders from tables
• Delivering drinks to tables
• Pouring wine and water, ensuring guest satisfaction
• Assisting guests proactively as needed

Additional opportunities include supporting other departments such as conference support, Green Room assistance, hosting, door attending, and cloakroom management.

Ideal candidates should be personable, professional, team-oriented, punctual, reliable, and possess strong communication skills.

Shifts are typically 10-12 hours, mainly in the afternoon or evening, with flexibility required for late finishes depending on event timings.

Marriott International is committed to diversity and inclusion, promoting equal opportunities for all applicants regardless of protected characteristics.

As part of Marriott Hotels, you will deliver heartfelt, innovative service, upholding the legacy of "Wonderful Hospitality. Always." and joining a global team dedicated to excellence and personal growth.