Casino Beverage Server

Bally’s Corporation; Tiverton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Casino Beverage Server who thrives in a vibrant service environment. This role requires a friendly demeanor and a strong knowledge of both alcoholic and non-alcoholic beverages. The successful candidate will provide exceptional service, ensuring guests have a memorable experience while adhering to state liquor laws. Join a dynamic team where your contributions will be valued, and enjoy competitive pay along with comprehensive health benefits. If you are passionate about customer service and eager to make a difference in a bustling casino atmosphere, this opportunity is perfect for you.

Benefits

Competitive Salary

Annual performance reviews

Comprehensive health coverage (medical, dental, vision)

Qualifications

• Must possess a keen knowledge of beverages and provide friendly service.
• Able to multi-task and work with little supervision in a professional manner.

Responsibilities

• Provide fast and friendly beverage service to casino guests.
• Monitor guest alcohol consumption and promote casino events.

Skills

Knowledge of beverages (alcoholic and non-alcoholic)

Multi-tasking

Professional appearance

Knowledge of state liquor laws

Customer service

Education

Training classes attendance

Job description

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

Casino Beverage Server - The Casino Beverage Server must be able to work in a world-class service environment, in a friendly upbeat manner and must possess a keen knowledge of beverages.

Responsibilities:

• Report to work at the assigned time in uniform, with name tag, state badge and P.O.S Computer card.
• Read Bulletin Board on Daily Basis in order to remain current on information regarding the day’s business.
• Does a Daily Opening & Closing Requisition for ordering for beverage supplies.
• Welcomes guests upon arrival in a polite and professional manner.
• Knows how to properly check Guest ID’s for serving of all alcoholic beverages.
• Prepare non-alcoholic beverages and garnish each beverage according to standard recipe.
• Provides fast (10 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round.
• Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests.
• Maintains clean and stocked workstation.
• Handles money according to proper cash handling policy.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Promotes all casino events, programs and amenities.
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Should have knowledge of liquor law of state and company policies.

Qualifications:

• Able to work in a world-class service environment, in a friendly upbeat manner.
• Must possess knowledge of beverages, both alcoholic and non-alcoholic.
• Must be able to multi-task and work successfully with little to no supervision.
• Must present a professional appearance that guests will find approachable.
• Knowledge of state liquor laws.
• Servers will have clean pressed uniform and appearance including no visible tattoos, trimmed nails, no facial or excessive piercings, and well-groomed hair.
• Must attend all training classes and obtain a 90% or better on final exam.

What’s in it for you:

• Competitive Salary with annual performance reviews.
• Comprehensive health coverage plan that includes medical, dental, and vision.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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