Cashier - Frontline Department

Brights Hardware; Colchester; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading retail company in Colchester seeks a dedicated Cashier to provide excellent customer service and efficiently manage sales transactions. The ideal candidate will have strong numerical skills and the ability to work under pressure while maintaining a clean and organized work area. Join us to contribute to customer satisfaction and business growth.

Qualifications

• Minimum of 1 year experience in a similar role.
• Willingness to work flexible hours and holidays as needed.

Responsibilities

• Greet customers and ensure efficient service.
• Process sales accurately and maintain cash register procedures.
• Participate in stock takes and maintain cleanliness.

Skills

Customer Service

Interpersonal Skills

Numerical Skills

Organizational Skills

Education

Matric or equivalent qualification

Job description

The purpose of this job is to ensure and maintain an efficient service, including following the cash register procedure and accurately ringing up sales, resulting in increased customer satisfaction and business growth.

Key Responsibilities

1. Greet customers as they enter the store
2. Follow cash-up procedures
3. Check cash received from customers
4. Process EFT payments
5. Ensure all sales are accurately and efficiently processed on the registers
6. Pack purchased items into shopping bags
7. Hand over cash drops to a supervisor for security
8. Perform daily cash reconciliations
9. Be vigilant of suspicious customers
10. Be aware of all promotional products on sale
11. Issue gift cards, check customers' reward cards, and redeem points
12. Maintain cleanliness of the work area
13. Participate in regular stock takes
14. Perform any additional tasks delegated by supervisors

Requirements

1. Matric or equivalent qualification
2. Minimum of 1 year experience in a similar role
3. Completion of Brights Induction (service excellence)
4. Clear credit history
5. Excellent customer service and interpersonal skills
6. Vigilance and awareness
7. Ability to handle pressure
8. Strong numerical skills
9. Ability to work independently and as part of a team
10. Exceptional organizational skills, high attention to detail, and ability to multitask
11. Willingness to work flexible hours and holidays as needed

Note: If you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to reflecting the diversity of our nation. Our recruitment and appointment processes align with the company's equity targets. The company reserves the right to amend these terms and conditions at any time.