Cashier

Michael Kors; Bicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Cross-Brand Discounts

Private Employee Sales

Vacation Allowance

Internal Mobility Across Capri Brands

Job summary

Michael Kors in the United Kingdom is seeking a proactive Cashier to join our fast-paced retail team. You will be the brand ambassador, delivering exceptional customer service and managing transactions at the till with accuracy.

A strong focus on communication and teamwork will help you thrive in a dynamic Capri network environment. You will utilize clientelling tools and CRM apps to support personalized service, drive sales opportunities, and maintain brand standards across shifts.

Qualifications

• Experience in customer service is preferred.
• Retail experience is beneficial.
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional customer experiences at the checkout.
• Respond to customer questions and concerns promptly and professionally.
• Maintain CRM data and use clientelling tools.
• Operate cash registers and process payments accurately.
• Follow returns and refunds policies and assist with till procedures.

Skills

Customer service

Communication skills

Team collaboration

Attention to detail

English proficiency

Tools

POS system

CRM apps

Job description

"I feel really lucky to be surrounded by such a great team. I'm not only grateful that they've helped me achieve my goals, but also that I can give them a place where they can achieve theirs." - Michael Kors - The role: As a Cashier at Michael Kors, you'll thrive in a dynamic retail environment where every interaction matters. Serving as a brand ambassador, you'll embody the Michael Kors vision with professionalism and enthusiasm-delivering exceptional customer experiences through effective communication, teamwork, and a proactive, energetic mindset. What You'll Do: People

People

• Uphold brand standards for image and grooming.
• Model company behaviors and effectively use the behavior toolkit.
• Collaborate as part of a dynamic team to deliver an exceptional Michael Kors experience.

Service

• Provide a high level of customer experience for every customer.
• Respond to customer questions and concerns quickly and effectively as well as ensuring customer satisfaction.
• Maintain client communication as a MK Ambassador through utilizing all available clientelling Apps and tools.
• Proactively manage the CRM database.

Sales

• Use product knowledge resources to become a confident selling expert..
• Understand business performance and identify opportunities to drive sales

Operations

• Operate cash registers and ensure proper functioning of all related devices.
• Accurately process payments and follow company policies for returns and refunds.
• Support opening and closing procedures for tills in line with company guidelines. Enthusiasm for working in a fast-paced retail setting.
• Strong interpersonal and collaborative skills.
• Attention to detail in maintaining a clean and organized checkout area.
• Comfort or willing to learn the technology instore, to support sales and customer experience.
• Proficiency in English and effective communication skills. Cross-Brand Discounts & Private Employee Sales - Enjoy exclusive savings across all Capri brands.
• Vacation Allowance - Recharge with paid time off throughout the year.
• Internal Mobility Across Capri Brands - Explore new career paths within the broader Capri network.