Caseworker - Assessment Team Grade H (Band 17)

Service Care Solutions Ltd; Middlesbrough; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Caseworker in Middlesbrough Council, where you'll make a meaningful impact by supporting vulnerable individuals with challenges related to substance use. This full-time role offers extensive training and a supportive team environment, as well as opportunities for personal and professional development.

Benefits

Comprehensive induction and ongoing training

Excellent pension scheme

Access to staff benefits and employee discounts

Opportunities for career development

Qualifications

• Experience working with vulnerable individuals valued.
• Flexibility and client-centered approach are essential.
• Willingness to undergo training in substance use services.

Responsibilities

• Manage a caseload of clients facing challenges around substance use.
• Deliver tailored psychosocial interventions to support clients.
• Collaborate with professionals for optimal client outcomes.

Skills

Caseload management

Risk assessment

Empathy

Communication skills

Organisational skills

Job description

Join Our Team as a Caseworker – Make a Real Difference Every Day!

Based at Middlesbrough Council | 37 hours per week | Until March 2026 (with potential for extension)

Are you passionate about supporting others? Do you want to be part of a dedicated team tackling some of the most pressing social challenges, including substance use, domestic abuse, and homelessness?
We're looking for a motivated and compassionate Caseworker to join our team at Middlesbrough Council. This is your chance to make a lasting impact in your community by supporting vulnerable individuals to improve their health, wellbeing, and future prospects.

About the Role As a Caseworker, you will:

• Manage a caseload of clients facing challenges around alcohol and/or substance use.
• Deliver tailored psychosocial interventions to support clients in achieving their goals.
• Work collaboratively with other professionals and agencies to ensure the best outcomes.
• Help clients develop healthier habits, access support services, and build a more stable life.

This is a full-time role (Monday to Friday, 37 hours per week), initially funded until March 2026, with the possibility of extension.

What We’re Looking For We welcome candidates from all backgrounds. Experience in substance use services is helpful but not essential — we’ll provide full training. More important are your transferrable skills, such as:

• Caseload management and care planning
• Risk assessment and management
• Experience working with vulnerable individuals
• Empathy, resilience, and a strong desire to make a difference
• Excellent verbal and written communication skills
• Ability to build trust and rapport quickly
• Strong organisational and time-management skills
• A flexible, client-centred approach
• Commitment to ongoing professional development

Lived experience is also welcomed and valued.

Requirements

• A full UK driving licence and access to your own vehicle
• Business insurance (or willingness to obtain this prior to starting)

What We Offer

• Comprehensive induction and ongoing training
• A supportive team environment
• Excellent pension scheme
• Access to staff benefits and employee discounts
• Opportunities for career development and progression

Please note: This role is subject to an enhanced Disclosure and Barring Service (DBS) check.
If you're ready to make a meaningful difference and grow in a rewarding career, we'd love to hear from you.

Apply now and help change lives for the better.

The benefits of working with Emily at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of the market
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week
• At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. To apply for this role, or to refer someone else, then please do not hesitate to contact Emily at Service Care Solutions on 01772 208964
or [e-mail]