Caseworker- Anti Social Behaviour

LLOYD'S REGISTER INTERNATIONAL; North Gorley; On-site; GBP 24,000 - 30,000; Part time

Benefits offered by this job

Generous Annual Leave

Birthday Leave

Pension Plan

Welcome Bonus

Enhanced Allowances

Exclusive Discounts

Job summary

Victim Support is seeking a dedicated Caseworker for its Antisocial Behaviour team. The role is home-based, with regular travel across Hampshire and Berkshire. Part-time 18.75 hours per week, with a flexible schedule within Mon–Fri 9am–5pm.

A driving licence and access to a vehicle are essential due to travel requirements. You will provide tailored support plans, contact victims by phone, and coordinate with local partners to deliver safe, effective interventions.

Qualifications

• Experience in delivering services within statutory, voluntary, or multi-agency settings is desirable.
• Ability to manage a caseload and complete risk & needs assessments would be beneficial.
• Proven written and verbal communication skills; strong IT proficiency with case management systems.

Responsibilities

• Make calls to offer support to victims of antisocial behaviour and deliver immediate assistance.
• Develop, deliver and monitor safety and support plans for service users.
• Liaise with local providers to share information on VS service offers and options for victims and survivors.
• Maintain confidential records using a bespoke case management system and contribute to monitoring information.
• Work as part of a team to provide a seamless service to clients.

Skills

Communication skills

IT skills

Organisational skills

Teamwork

Time management

Professional boundaries

Resilience

Tools

Microsoft Office

Case management system

Job description

We are seeking a dedicated and compassionate Caseworker to join our Antisocial Behaviour team. This role is home based however the successful candidate must be based in the Berkshire or North Hampshire area, as the role may require regular travel in these areas.

Area of Business

Operations

Number of Vacancies

1

Location or Function

Hampshire and Isle of Wight

Full time/Part time

Part time

Hours per week

18.75

Work schedule

Actual hours can be discussed at interview, the service operates Monday to Friday 9am to 5pm but flexibility may be required depending upon service delivery.

Basic Salary

£13,876.00 per annum (FTE £27,752.00 per annum)

Allowances

Home Working

Contract type

Permanent

DBS required?

Enhanced

Police vetting required?

No

Closing Date

02/10/2026

Ref No

6948

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Welcome Bonus:£500 on successful completion of probation period.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by antisocial behaviour. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of antisocial behaviour. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Make calls to offer support to victims of antisocial behaviour, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by antisocial behaviour who accept ongoing support, which will include providing resources, interventions, and information to all service users.
• Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff to provide a seamless service to clients

About You

You will have an understanding of the impact of crime/antisocial behaviour on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role

This role involves regular travel through Hampshire and Berkshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we’re proud to celebrate diversity and create a workplace where everyone feels they belong. We’re committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.