Caseworker and Governance Administrator - 4AGPS25

Liverpool Hope University; Liverpool; On-site; GBP 25,000 - 29,000; Full time

Job summary

A higher education institution in Liverpool is seeking a Caseworker and Governance Administrator to provide administrative support for Governance and Legal Services. The ideal candidate will have excellent organizational and communication skills, experience in a busy office environment, and a strong customer-service approach. This is a permanent 27-hour-a-week role with a salary of £25,804 - £28,031, subject to probation.

Qualifications

• Experience in a busy office environment.
• Excellent attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Provide administrative support for Governance and Legal Services activities.
• Ensure effective running of systems including disciplinary and complaints processes.
• Deliver strong customer-service support with clear communication.

Skills

Organisational skills

Communication skills

IT skills

Customer-service skills

Job description

Overview

We are seeking to appoint a Caseworker and Governance Administrator to provide comprehensive administrative support for the University's Governance and Legal Services activities and ensure effective and efficient smooth running of systems including administration of the student disciplinary, fitness to study and complaints processes.

Responsibilities

• Provide administrative support for Governance and Legal Services activities and ensure effective and efficient running of systems including administration of the student disciplinary, fitness to study and complaints processes.
• Work in a busy office environment with excellent organisational skills; support team goals and work independently as required.
• Prioritise and organise own workload; demonstrate flexible working within core hours.
• Deliver strong customer-service support with clear communication and IT skills.

Experience and Qualifications

• Experience of working in a busy office environment.
• Excellent organisational skills; strong communication and IT skills; excellent attention to detail.
• Ability to work effectively within a team and independently; strong customer-service skills.

Contract and Hours

This is a 27 hour a week permanent contract. The hours are expected to be worked within core business hours between 8am and 5.30pm Mon to Fri, with the exact pattern to be agreed with the successful candidate.

This post is permanent, subject to the 12-month probationary period.

Role Specification

CASEWORKER AND GOVERNANCE ADMINISTRATOR (0.77 FTE)

INTERNAL APPLICANTS ONLY

Ref: 4AGPS25

Salary: £25,804 - £28,031 (Grade 4) per annum

Closing Date: Monday 6 th October 2025 by 5.00 p.m.

4AGPS25 - JOB DESCRIPTION

4AGPS25 - PERSON SPECIFICATION

How To Apply