Caseworker

HIRING WIZARD; Hedge End; On-site; GBP 22,000 - 27,000; Part time

Job summary

The Union is looking for a part-time Caseworker to provide advice and representation to its members. This role involves managing personal casework, conducting hearings, and requires experience in employment law. Benefits include generous leave, family policies, and flexible working options.

Benefits

Generous holiday entitlement of 35 days annual leave plus bank holidays.

Enhanced family policies including maternity and paternity leave.

Health and well-being support with access to counselling.

Flexible working hours through the Flexitime scheme.

Financial assistance with childcare and season ticket loans.

Training and development opportunities including eLearning modules.

Qualifications

• Minimum of three years experience in personal casework matters.
• Knowledge of UK employment and equality law.
• Experience in a trade union or not-for-profit organisation.

Responsibilities

• Providing advice and representation for members in personal casework matters.
• Managing caseload and maintaining effective relationships with branch officers.
• Representing members at grievance hearings and employment tribunals.

Skills

Communication skills

Advocacy

Representation experience

Education

GCSE level or equivalent

Job description

The Union have an exciting opportunity for a Caseworker to join their team!

Salary: £22,855 p.a. (£57,138 p.a. pro rata)

Hours: 14 hours pw

Contract: Permanent, part time

Location: Southampton SO14

Closing Date: 10am on 29 July

About The Union

The Union represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK. We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to The Union.

Caseworker - The Role:

We are seeking a part time Caseworker for our Southern team to provide advice and representation to The Union members in personal casework matters. This exciting role is based in our Southampton office, and reports to the Regional Official, Southern Region.

Caseworker – Key Responsibilities:

- Advising members with problems and disputes arising from their employment

- Representing members at internal grievance and disciplinary hearings

- Representing and/or assisting members at external bodies, such as ACAS, employment tribunals and formal and informal mediations

- Maintaining effective relationships with branch officers carrying out member casework and providing them with advice and support and, on occasion, training

- Managing own caseload, effective administration of and progress of casework, under the Regional Official’s supervision

Caseworker - You:

- The ideal candidate must be educated to GCSE level or equivalent (inc. maths & English) and the role would suit those with experience of a similar working environment and/or understanding of working for a trade union or other not-for-profit organisation

- With excellent communication skills, you will need three plus years’ experience of handling personal casework matters and a knowledge of UK employment and equality law

- You will also have advocacy and representation experience and be familiar with the practice and procedure of employment tribunals

You will be expected to work two full days per week, to be agreed on appointment. Some travel throughout the region will be required.

Benefits of working for The Union

We offer a number of financial and welfare benefits to support our employees, highlights include:

- Generous holiday entitlement of 35 days annual leave plus 8 bank holidays, and 8 closure days with a pro-rata entitlement for part time staff, Disability leave arrangements, Special leave arrangements

- Supportive Family Policies: Embrace family life with enhanced Maternity, Adoption, Paternity, and Shared Parental Leave schemes

- Health and Well-being Support: Access to confidential counselling 24/7 through our Employee Assistance Programme; advice and face-to-face intervention from via our Physiotherapy Advice Line; healthcare assessment

- Flexible Working: Take advantage of our Flexitime scheme, allowing you to tailor your work hours within our Work Life Balance policy

- Financial Assistance: Benefit from being enrolled in the Universities Superannuation Scheme (USS), childcare support, interest-free season ticket loans, and assistance with the cost of eyesight testing and glasses for DSE use

- Training and Development: Elevate your skills with tailored training, developmental support, and over 300 eLearning modules available through our online Training Room

Application Process:

The Union is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please note that applicants should apply using the application form. Completed application forms must be received by us by 10am on the closing date. Late applications and CVs will not be considered.

To submit your CV for this Caseworker opportunity, click ‘Apply’ now!

Closing date: 29 July at 10 am

Interviews: 14 August