Caseworker

Victim Support; England; On-site; GBP 27,000; Full time

Job summary

A leading charity seeks a Caseworker to join their Hampshire & Isle of Wight Domestic Abuse team. This role involves developing support plans, liaising with local providers, and delivering essential services to victims of domestic abuse. With a hybrid work structure and a focus on flexibility, you will work both on site in Southampton and remotely. Join us in making a significant impact by supporting those who need it most.

Benefits

Flexible working options including hybrid working

28 days annual leave plus Bank Holidays, rising to 33 days

Pension with 5% employer contribution

Enhanced sick pay, maternity & paternity payments

High street, retail, holiday, entertainment & leisure discounts

Financial wellbeing hub & salary deduction finance

Employee assistance programme & wellbeing support

Training & career development opportunities

Qualifications

• Experience in delivering services within statutory, voluntary, or multi-agency settings.
• Understanding of domestic abuse impact on victims.
• Competency with IT applications.

Responsibilities

• Develop, deliver, and monitor safety/support plans for those affected by domestic abuse.
• Liaise with local providers to share information and support options.
• Maintain accurate, confidential records using a case management system.

Skills

Effective communication skills

Resilience

Caseload management

Job description

We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight Domestic Abuse team, working 37.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Location: Western Police Investigation Centre, Southern Road, Southampton, Hampshire SO15 1AN

Type: Full time, 37.5 hours/week

Schedule: Monday to Friday 8am-8pm, Saturdays 8am-4pm (shift work according to rota pattern)

Salary: £26,010.00 per annum

Contract: Permanent

Requirements: DBS and police vetting required

Closing Date: 05/12/2024

Ref No: 5869

What we offer:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days
• Pension with 5% employer contribution
• Enhanced sick pay, maternity & paternity payments
• High street, retail, holiday, entertainment & leisure discounts
• Financial wellbeing hub & salary deduction finance
• Employee assistance programme & wellbeing support
• Training & career development opportunities

About the role:

You will work a hybrid schedule, 3 days in Southampton and 2 days remote.

As a Domestic Abuse Caseworker, you will:

• Develop, deliver, and monitor safety/support plans for those affected by domestic abuse
• Liaise with local providers to share information and support options
• Maintain accurate, confidential records using a case management system
• Work collaboratively with staff and volunteers for seamless service delivery

You will need:

• Understanding of domestic abuse impact on victims
• Effective communication skills
• Experience in delivering services within statutory, voluntary, or multi-agency settings
• Ability to manage competing needs and work independently or as part of a team
• Building effective relationships with stakeholders
• Resilience to handle emotional or sensitive demands
• Caseload management skills, including complex cases
• Competency with IT applications

This role requires regular travel, and a driving license and access to a vehicle are essential. If unable to drive due to a disability, please specify this in your application for alternative arrangements.