Caseload Manager

NHS; Herne Bay; On-site; GBP 32,000 - 39,000; Full time

Job summary

Join a caring and progressive team as a Caseload Manager in Herne Bay with the NHS. You'll coordinate care for diverse patients, ensuring holistic and effective service delivery. This role emphasizes community-based care, making it a rewarding opportunity for health professionals.

Benefits

Flexible working arrangements

Commitment to equity, diversity, and inclusion

Qualifications

• Registered health care professional with NMC or HCPC registration.
• Significant experience in managing health-related projects and complex caseloads.

Responsibilities

• Assess healthcare needs of patients and families.
• Monitor quality of care and manage patient caseload.

Skills

Communication

Leadership

Time Management

Negotiation

Education

Health related degree

Specialist Practitioner district nursing degree

Tools

Microsoft Office

E-Pay

E-roster

Job description

Go back Kent Community Health NHS Foundation Trust

Caseload Manager

The closing date is 09 June 2025

The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.

We believe in treating the whole person, not just the condition.

We are looking for anenthusiastic and adaptable Caseload Managerto join ourcaring and progressive team in Here Bay.

You will work as part of a close-knit team who are dedicated to the health and wellbeing of people in Here Bay. Here Bayis made up of a diverse patient group with complex needs.

You will work as part of the community nursing team visiting housebound patients in their own home. Using your clinical expertise, you will be responsible for the patient caseload, coordinating the team to ensure that care is delivered safely, effectively and as planned

Our district nursing teams are closely aligned with local Primary Care Networks, to make sure patient care is holistic and joined up. We believe in treating the whole person, not just the condition, so we take time to get to know our patients.

Main duties of the job

District nurses provide complex nursing care to people at home and in residential care homes.

As a district nurse, you'll

• assess the healthcare needs of patients and families
• monitor the quality of care they're receiving
• be professionally accountable for its delivery

Your patients could be any age, but they'll often be elderly, while others may have been recently discharged from hospital, be terminally ill or have physical disabilities.

As a Band 6 Caseload Manager you will work as part of a team to keep people safe and well at home. You will use your clinical judgment to support evidence-based care planning for people living at home, in care homes or other settings and make sure that people who use our services have a good experience.

"I have an amazing, rewarding job and my aim is to continue to provide skilled and compassionate care for my patients in their homes for as long as I am able." Jenny, district nurse.

Additional Working Pattern: 7 day service 0800-1800

About us

Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both

See where you can go with KCHFTcareer pathways

Job responsibilities

As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail] quoting the vacancy reference number so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

Qualifications

• Registered health care professional (NMC or HCPC registration)
• Experience in health improvement environment
• Health related degree and evidence of relevant post graduate development at Level 6
• Evidence of Specialist qualifications relevant to area of practice (examples specialist practitioner district nursing, non-medical prescribing; mentorship, coaching, clinical expertise)
• Specialist Practitioner district nursing degree to be completed within 18 months.
• PTLLS/DTLLS, PGCE or Certificate in Education
• Management or supervisory qualification or experience of study
• Working towards Master level study

Experience

• Significant experience in area of practice
• Practical experience in managing health related projects/complex caseloads
• Supporting others (mentor / educator / supervisor) experience
• Experience of leading and managing teams
• Experience with the use of Microsoft Office and a variety of IT packages (E-Pay / E-roster/ AT-P/ CIS)

Knowledge

• Understanding of National Service Frameworks and NICE guidance to relevant to care setting and its application across health care services
• Evidence of continued relevant professional development and implementation in practice within the last 12 months

Skills

• Understanding of training needs in relation to post
• Ability to manage time effectively, priorities and work under pressure to meet deadlines
• Ability to work effectively with a variety of people at all organisational levels across different sectors including areas of social deprivation
• Ability to communicate complex, sensitive information to individuals and groups
• Strong influencing and negotiating skills

Personal Attributes

• Ability to motivate and organise others to ensure best practice.
• Ability to manage and lead change
• Valid driving licence and access to a car for work purposes.

Ability to manage

• Able to support the implementation of local and national agendas for health under the guidance of the senior Practitioner
• Ability to prioritise care delivery in a professional manner, considering Trust policies and procedures.
• Ability to manage own time effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Kent Community Health NHS Foundation Trust