Case Worker - Mental Health

Ad Warrior Ltd; Knowsley; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Hybrid working arrangements

Job summary

Catch22 is recruiting a Case Worker - Mental Health to provide one-to-one tailored support to young people within the County Lines framework. You will work in a multi-agency team to safeguard young people and maximise outcomes, tailoring support to individual needs and circumstances.

You will engage with partner agencies, contribute to risk assessments, and maintain accurate data records. A car and full driving licence are required, with some regional travel and hybrid working in line with

Qualifications

• Great verbal and written communication with partner agencies.
• Honest, reliable with a flexible approach to all aspects of work.
• Strong organisational skills and a proactive, problem-solving attitude.
• Experience working with young people and professionals in group and one-to-one settings.
• Knowledge of risk assessments and engagement/intervention strategies for complex needs.
• Experience using recording and data collation systems.

Responsibilities

• Provide end-to-end support to a pre-defined caseload of young people and families involved in County Lines activity.
• Assess and manage caseload risks; escalate safeguarding as required.
• Ensure diverse needs and aspirations of service users are considered in service planning and delivery.
• Liaise with local partner organisations and agencies to ensure effective referrals and care.

Skills

Communication

Teamwork

Organisational skills

Problem solving

Youth work experience

Inter-agency collaboration

Data recording

Risk assessment knowledge

Education

Relevant qualification in youth/community/health and social care/management

Tools

Data recording software

Job description

Case Worker - Mental Health

Location: Moorgate Point, Moorgate Road, Kirkby, L33 7XW Knowsley, Merseyside, United Kingdom

Salary: £27,000 - 29,000 per annum

Hours of work: Full time, 37 hours per week

Contract: Permanent

Flexibility: Hybrid working arrangements available where service delivery allows

*This role requires access to a car, and a full manual driving licence.

*This post will involve travel across the regional area, and occasional evening and weekend working.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.

County Lines Support Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in West Yorkshire, Greater Manchester, West Midlands, Merseyside, and London.

Job Description

The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support Service.

*This role requires access to a car, and a full current driving licence.

About You

• Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
• Honest and reliable, with a creative and flexible approach to all aspects of work.
• Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.
• Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
• Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
• Experience of using recording and data collation systems.

Main Duties and Accountabilities

• Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
• Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
• Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
• Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

Qualifications

• Good ICT skills, with experience of using data recording and data collation systems.
• Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
• Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
• Knowledge of issues around risk and vulnerability amongst young people.
• Desirable: Relevant qualification in a relevant discipline e.g., youth, community, health and social care, management.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.