Caseworker Mental Health (West Midlands)

Catch22; Willenhall; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Catch22 in the UK is seeking a Case Worker - Mental Health to provide tailored one-to-one support to young people and their families. You will work within a multi-agency team to safeguard and maximise outcomes, with a requirement for a full driving licence and access to a car.

The role offers hybrid working and regional travel as part of duties. You will adapt case management to individual needs, maintain accurate data, and collaborate with partner agencies to deliver effective referrals and

Qualifications

• Good ICT skills and experience with data recording/collection systems.
• Experience working with young people and families with complex needs.
• Experience of inter-agency collaboration, preferably with Children’s and Family Services/Youth Justice/Youth Services.
• Knowledge of risk and vulnerability issues among young people.
• Desirable qualification in a relevant discipline such as youth, community, health and social care, management.

Responsibilities

• Provide end-to-end support to a predefined caseload of young people and families involved in County Lines activity, using assessment, care planning and risk management.
• Continuously assess and manage caseload risks, escalating through safeguarding procedures and adjusting contact frequency as needed.
• Ensure diverse needs and aspirations of all service users are considered in service planning and delivery.
• Liaise with local partner organisations and other agencies to ensure effective referrals, care, risk management and smooth transitions.

Skills

Communication skills

Risk assessment

Inter-agency collaboration

Experience with young people

ICT skills

Education

Relevant qualification in youth/ community/ health and social care/ management

Job description

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose - we call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity, and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

"Your Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation - and have demonstrated a high success rate."

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25's, and their families, who are criminally exploited through county lines in London, West Midlands, Merseyside, Greater Manchester and West Yorkshire.

Job Description

The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded County Lines Support Service.

*This role requires access to a car, and a full current driving licence.

About You

• Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
• Honest and reliable, with a creative and flexible approach to all aspects of work.
• Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a 'can do' attitude.
• Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.
• Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
• Experience of using recording and data collation systems.

Main Duties and Accountabilities

• Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity - young people are referred by means of effective assessment, care planning, and risk management.
• Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
• Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
• Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

Qualifications

• Good ICT skills, with experience of using data recording and data collation systems.
• Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.
• Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.
• Knowledge of issues around risk and vulnerability amongst young people.
• Desirable: Relevant qualification in a relevant discipline e.g., youth, community, health and social care, management.

Additional Information

Salary: £27,000-£29,000 per annum

Hours of work: Full time, 37 hours per week

Contract: Permanent

Flexibility: Hybrid working arrangements available where service delivery allows

*This role requires access to a car, and a full manual driving licence.

*This post will involve travel across the regional area, and occasional evening and weekend working.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

We aim to review applications as quickly as possible. However, due to the volume ofinterest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.

Catch22's Commitment to Ban the Box

Catch22 is proud to have "Banned the Box". This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see our statement of commitment on hiring people with convictions for more information.