Case Worker & Housing Support

Depaul Ireland; Belfast; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading organization is seeking a Case Worker & Housing Support to join their multi-disciplined team. The role focuses on supporting vulnerable women, particularly those leaving prison, by providing holistic support and guidance. Responsibilities include developing support plans, ensuring safety and wellbeing, and maintaining professional standards. The ideal candidate will have a background in social care and experience working with vulnerable populations. Flexibility and a driving license are essential for this role.

Qualifications

• At least 2 years experience working with vulnerable women.
• Level 3 qualification in social care or equivalent.

Responsibilities

• Provide respectful, person-led support to service users.
• Develop supportive relationships and support plans.
• Maintain client records and manage IT security.

Skills

Communication

Report Writing

Knowledge of Risk Assessment

Education

Level 3 qualification in social care

Level 2 qualifications including Math and English

Job description

Join to apply for the Case Worker & Housing Support role at Depaul Ireland.

Grade: Case Worker

Reporting to: Local Management Team

Portfolio: Women Leaving Prison Project

Contract: Fixed term - 3 years

Hours: 35 hours per week, rota based across 7 days including mornings, afternoons, evenings, and weekends.

Scope of Responsibility

To be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul is committed to service user participation and empowerment.

The role aims to support and signpost service users to improve their housing, health, and wellbeing, enhancing their quality of life through engagement, support plans, targeted interventions, signposting, and group work. Building strong relationships and trust with service users is essential.

Key Areas of Responsibility

Service user focus

• Provide respectful, person-led support.
• Assess safety and wellbeing needs; develop plans to address risks.
• Support engagement with services, stabilisation, and settling into accommodation.
• Develop supportive relationships, support plans, and reduce re-offending.
• Handle challenging behaviour and crises responsibly, liaising with professionals.
• Develop and review Resettlement Plans with service users.
• Assist individuals in identifying and maintaining suitable move-on accommodation.
• Work with external agencies for effective key working.
• Support community integration and advocate for service users.
• Provide outreach work based on needs.

Health & Safety

• Ensure health and safety standards are met.
• Manage risks using security systems and conduct safety checks.

Administration & Record Keeping

• Maintain client records, reports, incident logs, and manage IT security.

Other duties

• Participate in team activities, training, and mentoring.
• Maintain professionalism and high standards aligned with Depaul’s values.

Flexibility to cover other roles and work on a rota basis is required. Community outreach case workers must have access to a car insured for business purposes and a valid driving license.

This post is subject to an Enhanced Access NI check and NISCC registration, to be completed within the probation period if not already held.

Person Requirements

• Level 3 qualification in social care or equivalent.
• At least 2 years paid experience working with vulnerable women, preferably with women leaving prison, or 3 years with similar experience.
• Level 2 qualifications including Math and English (e.g., GCSEs).

Skills & Knowledge

• Knowledge of risk assessment, homelessness issues, and support planning.
• Good IT, communication, and report-writing skills.
• Understanding of statutory and voluntary sector resources.

Closing date: 16th May 2025. Additional responsibilities may be added over time, and flexibility is required.