Case Worker - County Lines

Catch22; Wolverhampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Catch22 is seeking a Case Worker for the County Lines program, providing essential support to young people. This role involves working with a diverse team to deliver personalized care, assess risks, and facilitate communication between agencies, ensuring the well-being of vulnerable individuals. A full manual driving license and access to a car are required.

Qualifications

• Experience working with young people in group and one-to-one settings.
• Knowledge of risk assessments and engagement strategies.
• Experience using recording and data collation systems.

Responsibilities

• Providing tailored support to young people involved in County Lines activity.
• Managing caseload risks and adapting case management methodologies.
• Liaising with partner organizations for effective service delivery.

Skills

Communication skills

Organisational skills

Problem-solving

Attention to detail

Job description

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Client:

Catch22

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Other

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EU work permit required:

Yes

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Job Reference:

81606298912c

Job Views:

14

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Job Description

The role of Case Worker - County Lines is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes. Tailoring support to each young person's individual needs and circumstances, our case workers work as part of the Home Office-funded program.

*This role requires access to a car, and a full manual driving licence.

About You

• Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.
• Honest and reliable, with a creative and flexible approach to all aspects of work.
• Strong organisational skills, with the ability to manage conflicting demands through a problem-solving and a ‘can do’ attitude.
• Experience of working with, and delivering training to, young people and professionals, in both group and one-to-one settings.
• Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.
• Experience of using recording and data collation systems.

Main Duties and Accountabilities

• Providing appropriate end-to-end support and interventions to a pre-defined caseload of young people, and their families, involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.
• Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.
• Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.
• Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral for young people.
• Promoting the continued joint work of the service, and other partners, acting as a sub-regional or district single point of contact, where required.