Case Worker

Tuffcoat USA; Sheffield; On-site; GBP 24,000 - 30,000; Full time

Job summary

A community service organization in Sheffield is seeking a Justice Case Worker to provide rehabilitation support and education for individuals in need. This role involves assessing learning needs, creating tailored action plans, and delivering group and one-to-one interventions. Ideal candidates will have experience working with disadvantaged groups and possess strong communication skills. A focus on building supportive relationships to help participants achieve their goals is essential.

Qualifications

• Experience supporting individual progression in training or rehabilitation.
• Strong communication and negotiation abilities are essential.
• Ability to work effectively in a target-driven environment.

Responsibilities

• Assess individual learning needs and create tailored action plans.
• Design and deliver bespoke training and coaching sessions.
• Document all participant activities and coordinate actions with teams.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Guidance skills

Education

Information Advice and Guidance qualifications

Job description

The Growth Company's (GC) Justice Services are looking for a Justice Case Worker to deliver rehabilitation and Employment Training and Education support for individuals and groups within our Creating Future Opportunities (CFO) Evolution Programme within our Community Activity Hub.

You will be dual trained as a Support Worker and Activity Facilitator, providing advice, guidance, coaching, mentoring and support to a caseload of participants via regular 1:1 meetings and group interventions as appropriate.

Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.

Key Responsibilities

• Assess individual learning needs and formulate tailored action plans.
• Design and deliver bespoke training sessions and targeted interventions for each participant.
• Build strong, supportive relationships through consistent and meaningful interaction.
• Guide participants in accessing and effectively utilising relevant information and resources.
• Accurately document all interventions, participant activities, and progress using the CRM system; coordinate subsequent actions with internal teams and external stakeholders.
• Provide ongoing support to help participants implement their personal development plans.
• Deliver additional one-to-one interventions as needed, offering guidance on pathways and empowering individuals to make informed choices.
• Create and maintain engaging learning materials to enhance participant development.
• Facilitate group-based learning activities to boost communication skills, social confidence, and employability through interactive workshops and presentations.
• Identify suitable job opportunities and actively broker matches between participants and potential employers.

About You

• Working with offenders, or those disaffected and marginalised from mainstream services, in training, guidance, advice and counselling environments.
• Have strong interpersonal, communication and negotiation skills.
• Ability to work in a target-driven environment, with a focus on the successful achievement of outcomes for participants.
• High level guidance skills, with the ability to deliver one-to-one and group sessions to at least Grade 2 standard.
• A warm, approachable empathetic style and the ability to establish a rapport and build relationships with participants that supports their progression to education, training and employment and facilitates desistance from crime.

Skills Required

• Information Advice and Guidance and / or teaching qualifications, (or equivalent), desired, but experience working intensively with individuals and supporting their progression is most important.
• Knowledge regarding the issues affecting the rehabilitation of offenders, and desistance theory.
• Knowledge of National Probation Services or HM Prison environments and/or training, education, and employment opportunities locally and nationally, and of training and guidance.
• Strong interpersonal, communication and negotiation skills.

At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.