Case Notes Store / Admissions Trainer

Integrated Care System; Sutton-in-Ashfield; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading NHS Foundation Trust in Sutton-in-Ashfield is seeking an Admissions Trainer to support the Medical Records Manager in training staff. You will ensure team competency within case note administration and improve operational efficiency. This role requires flexibility to work varied hours. The ideal candidate will have solid training, administrative, and customer care experience, along with relevant qualifications.

Qualifications

• Ability to train staff and support new starters effectively.
• Flexibility to work evenings, nights or weekends as required.

Responsibilities

• Support the Medical Records Manager in training staff.
• Ensure KPI's are above trust target.
• Keep the team updated on departmental processes.

Skills

Computer literate with excellent keyboard skills

Knowledge of Medway modules

Customer care experience

Training experience

Education

Good general education including English GCSE at grade C

IHRIM Certificate or equivalent

European Computer Driving Licence

Job description

Go back Sherwood Forest Hospitals NHS Foundation Trust

Case Notes Store / Admissions Trainer

The closing date is 27 August 2025

Are you ready to take the next step in your career? Join our dynamic Patient Services Team and embark on a journey of growth and development. We're offering you the chance to play a pivotal role in ensuring our Case Note Store team are competent within their role, a critical function in patient administration.

Why Choose Us:

Gain Invaluable Experience: Our role provides a hands-on experience that's essential for your future career progress in patient administration. You'll learn the ropes and build skills that will set you up for success.

Expert Guidance: While you'll be part of a talented team, our Medical Records Manager will lead the day-to-day operations, and you'll have the full support of an experienced Team Leader. Collaboration and mentorship are at the heart of what we do.

Vital Mission: As part of our team, you'll contribute to the seamless functioning of our department, ensuring that staff are competent within their roles to ensure every outpatient attendance and emergency admission is supported by meticulously prepared case notes.

This isn't just a job; it's a chance to grow, learn, and make a real impact in patient care. Take the leap, join our team, and together, let's shape the future of patient administration!

Main duties of the job

The main duties of the job are to support the Medical Records Manager and Team Leader as follows:

• Training of staff in liaison with departmental leadership team
• Ensuring robust induction for all new starters
• Ensuring KPI's are above trust target
• Keeping the team up to date with any changes in the department regarding processes etc.

Please see job description for full duties of role.

This roles requires flexibility to support with training all teams within case note store including out of hours admissions. This may mean working evenings, nights or weekends.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Job responsibilities

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Person Specification

Knowledge

• Computer literate with excellent keyboard skills
• Knowledge of Medway particularly Admissions and Case Note modules
• RASII or ECDL

Qualifications

• Good general education including English GCSE at grade C or above (or equivalant)
• IHRIM Certificate or equivalant level of experience
• European Computer Driving Licence

Further Training

• Retention and Destruction processes

Experience

• Experience of working within an office environment
• Customer Care experience
• Training experience

Contractual Requirements

• Ability to work under pressure and adhere to strict deadlines
• Good team member
• Diplomatic and tactful

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

£24,937 to £26,598 a yearper annum pro rata