Case Manager - Hybrid Remote - Must be in Philly Area

ZipRecruiter; Southampton; Remote; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider in the UK is looking for a Service Coordinator to manage supportive services for elderly and disabled participants. This role involves case management, assessments, and regular communication with both clients and service providers. Candidates should have a degree in social work or related field, or significant relevant experience. Must possess reliable transportation and a valid driver's license. Work schedule is Monday to Friday, 9am to 5pm with no weekends.

Qualifications

• Experience in a social service or healthcare-related setting preferred.
• Ability to manage a caseload effectively.
• Willingness to travel for participant visits.

Responsibilities

• Coordinate and facilitate supportive services for elderly/disabled participants.
• Complete assessments and develop service plans.
• Maintain communication with members and providers.

Skills

Service Coordination

Communication

Assessment Skills

Education

Bachelor's degree in social work, psychology, or related field

Job description

Overview

Salary: 20

Qualifications:

Bachelors degree in social work, psychology, or related field OR at least 3+ years of experience in a social service or health care related setting

Main Function

Service Coordination is the process of identifying, coordinating, and facilitating all necessary supportive services and community resources for the elderly and/or disabled participants based on their individual needs. Service Coordinators will work from home as it will serve as their office, yet travel is required to visit participant's homes a few times a week.

Responsibilities

• Attend and complete training and ongoing annual training (remote);
• Manage an active caseload which involves monitoring and evaluating options and services to meet an individual\'s health needs;
• Complete a person-centered assessment and assist members in obtaining HCBS services that will support independent living;
• Inform and assist members with gaining access to needed LTSS and Medical Assistance services;
• Complete monthly monitoring telephone calls and develop and modify service plans at least annually or more frequently if needed;
• Responsible to maintain ongoing communication internally and with caseload;
• Notify the member of their right to choose any willing and qualified provider to provide a service on the members service plan;
• Participate in remediation activities;
• Responsible for holding a caseload of 70-80 participants;
• Maintain ongoing communication with providers;
• Ensure a participant exercising participant-directed budget authority does not exceed the number of service hours approved in the service plan;
• Responsible to report all member incidents and allegations of neglect/abuse within 24 hours;
• Responsible for following Amcord Care Inc. policies and procedures for document maintenance, confidentiality or records and employees\' rights.
• Willingness and ability to work in the field while also having the ability to work independently with integrity in a virtual setting.

Needs reliable transportation and valid driver\'s license

No weekends (M-F: 9am - 5pm)

Bilingual preferred but not required!