Case Manager - Corporate Health

HCML; Tewkesbury; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to support corporate clients in delivering health and wellbeing services. In this dynamic role, you will assess employee health concerns, recommend appropriate treatments, and facilitate their return to work. The ideal candidate will possess a strong background in clinical care pathways and demonstrate effective communication and analytical skills. This position offers a chance to make a significant impact on employee wellbeing while enjoying a supportive work environment that values personal and professional growth.

Benefits

25 days annual leave

Birthday off

6% company pension contribution

Bike to Work Scheme

Medicash Health plan

Enhanced Maternity/Paternity/Adoption leave

2 voluntary days per year

Long Service Awards

Employee Wellbeing Seminars

CPD opportunities

Qualifications

• Qualified professionals in health-related fields are essential for this role.
• Experience in managing workplace health and injury is highly valued.

Responsibilities

• Deliver case management services to corporate clients for health and wellbeing.
• Communicate effectively with employees about their health management.

Skills

Knowledge of clinical and non-clinical care pathways

Understanding of GDPR, DPA & ICO rules

Knowledge of occupational health principles

Ability to manage integrated health approaches

CBT principles and motivational interviewing

Microsoft Office proficiency

Confident telephone skills

Analytical and problem-solving skills

Education

Qualified physiotherapist

Qualified nurse

Sport & Exercise professional

Tools

Microsoft Office

Job description

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Case Manager - Corporate Health

This is an exciting and varied role supporting our Corporate clients in delivering health and wellbeing services to their employees. You will deliver case management services to identify the reasons for ill health and injury and advise on the best course of action or treatment needed to reduce the risk of the employee being absent from work, or supporting them with returning to work as soon as possible.

Key Responsibilities

• Establish the current reason for ill health/injury and identify any underlying cause or contributory risk factors.
• Be instrumental in the multidisciplinary assessment process by ensuring information is gained sufficient to assess personal and occupational risk factors.
• Effectively communicate to the employee the multifactorial issues associated with the current episode of ill health/injury and how they can personally address the risk factors within their locus of control.
• Access the most appropriate treatment intervention via the NHS or the private sector using the most effective method of funding applicable for the medical condition.
• Help the customer's line management/HR/Health and Safety managers understand the implications of the assessment, and make clear the recommendations and likelihood of success and any associated cost without breaching the ICO requirements.
• Ensure customer satisfaction via regular and timely communications with all stakeholders.
• Achieve the critical success factors within various aspects of Case Management including reduction in sickness absence, reduction in modified duties, minimisation of any cost of third-party suppliers, prompt return to normal duties or alternative duties, and case closure when resolution is complete.
• Maintain knowledge on all aspects of integrated health risk management.
• Demonstrate a teamwork ethos.
• Develop and sustain relationships with both internal and external customers.

Key Skills and Experience

• Knowledge of clinical and non-clinical care pathways.
• Understanding and demonstration of GDPR, DPA & ICO rules and guidelines relating to customers.
• Knowledge of general occupational health and legal principles.
• Ability to effectively manage an integrated health approach to the prevention and management of workplace ill health/injury.
• CBT principles and motivational interviewing techniques are valuable skills for this role.
• Ability to use Microsoft Office including Word, Excel, Outlook, and PowerPoint.
• Demonstrate confident telephone skills using effective listening and empathy with employees and stakeholders.
• Adopt an investigatory approach to cases and demonstrate analytical and problem-solving skills.

Qualifications

Qualified: physiotherapist, corrective exercise professional, counsellor, CBT practitioner, nutritionist, physiologist, nurse, or other appropriately qualified professional.

OR

Sport & Exercise professional or other similar professional.

This role would potentially suit someone who has worked as a Sports Therapist, Physiotherapist, Wellbeing Practitioner, or Disability Assessor.

Company Benefits

• 25 days annual leave.
• Your birthday off.
• 6% company pension contribution.
• Bike to Work Scheme.
• Medicash Health plan.
• Enhanced Maternity/Paternity/Adoption and Shared Parental leave.
• 2 voluntary days per year.
• Long Service Awards.
• Employee Wellbeing Seminars.
• CPD opportunities.