Case Manager - Bury

Active Care Group; Bury; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Birthday off

Training support for qualifications

Nest Personal Pension

Medicash Health Plan

Job summary

Active Care Group North West seeks an Associate Clinical Case Manager in Bury. You will network cost-effective services, assess needs, plan and advocate for clients in home settings, and recruit/coach support workers. Hybrid, full-time role with focus on quality of life improvements for clients.

Ideal candidates hold a UK health qualification and have experience in neurology; knowledge of MCA/DoLS, safeguarding, and CQC standards is essential. Driving licence and IT literacy are required.

Qualifications

• Hold a UK professional health qualification (nurse, OT, physio, social worker, etc.).
• BABICM/IRCM registration desirable.
• Experience with neurological conditions and community-based work is preferred.
• Knowledge of the CQC fundamental standards and quality statements.
• Understanding MCA/DoLS and safeguarding frameworks.

Responsibilities

• Provide and maintain a case management service for clients, families and deputies.
• Assess client needs and risks; produce a case management plan with client consent.
• Create action plans with timeframes aligned to client goals.
• Establish and maintain positive therapeutic relationships with clients and families.
• Develop and implement a rehabilitation plan for clients and support workers.

Skills

Driving license

IT literacy

Interpersonal skills

Verbal and written communication

Education

UK health qualification (nurse/OT/physio/social worker)

Tools

MS Word

Excel

Outlook

Job description

Northern Case Management have been established since 1997, founded to support people with acquired neurological damage (i.e. brain & spinal cord injury). In 1997 this level of support was almost unheard of but has since become an integral and incredibly important element of supporting people with acquired neurological damage. We have an amazing opportunity for an Associate Clinical Case Manager to join us as at Northern Case Management.

Main focus Location: Bury & North West

About the role

The primary role of the Clinical Case Manager is to network cost effective services and resources on behalf of our clients to bring about an improvement in their quality of life. This includes assessing, facilitating, planning and advocating for their needs on an individual basis. This ensures that management is Client focused; that the most appropriate services are accessed; and that continuity, consistency and structure are maintained. Our work includes setting rehabilitation goals with Clients and support workers in the home environment; facilitating the client's and family's adjustment to the injuries; recruiting, training and supporting support workers; and managing care regimes.

What you'll be working

Ideally: Full time, 37.5 hours per week Monday to Friday, normal office hours Hybrid Please note this can be discussed at the interview

What you'll be doing

• Provide & maintain a case management service to a range of clients, families & Finance Deputies working within all NCM Policies, Procedures & supporting documentations.
• Assessment of Client Needs and Risks and Produce Case Management Plan and agree with the client and/or their representatives prior to providing active intervention.
• Produce action plans and goals with timeframes that are specific and relevant to the client.
• Establish and maintain a positive therapeutic working relationship with clients, families, Deputies and litigation solicitors.
• Produce and implement a Support & Rehabilitation Plan with specific guidelines for support workers to implement the support/rehabilitation program.
• Recruit, select & manage care/support workers.
• To undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
• Ensuring service user needs and business objectives are met.

What you'll have

• Hold a UK professional Health qualification ie, nurse, OT, Physio Social Worker etc.
• BABICM / IRCM registration desirable
• Have some experience of neurological conditions and working in a community setting.
• Thorough knowledge of the CQC fundamental standards and quality statements.
• Full working knowledge of the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding frameworks.
• Ability to work as part of a team and as an individual.
• To provide direction support workers.
• Self-confidence and able to manage challenging situations.
• Ability to address and respond to employee issues in a fair and consistent manner. Including informal and formal performance management.
• Excellent interpersonal, verbal and written communication skills.
• Strong organisational, time management and planning skills, with a commitment to self-management and continuous personal development.
• IT literate.
• Use of MS Word, Excel and Outlook.
• Flexible, professional and positive approach to multi-site working.
• Proven reliability in terms of full attendance and timekeeping.
• Full UK driving licence.

What to look forward to

• 25 days plus bank holidays
• Birthday off
• Training support for Qualifications
• Join the Benefits Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know

Active Care Group Northern Case Management work closely with the client and their family or representative to provide tailored support packages for clients in their own homes and in the community. NCM has continued to expand to meet the increasing requirement for case management services and now boasts a multi-disciplined team of 10 case managers plus support staff at head office and manages over 250 care/support workers on behalf of Clients. NCM is determined to continually develop in order to provide intervention for as many people as possible.