case manager

Agincourt Community Services Association; Scarborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community service organization is seeking a full-time Eviction Prevention Case Manager in Scarborough. You will provide intervention services for clients at risk of eviction, manage caseloads, and advocate for tenants' rights. Candidates must possess a relevant degree and have strong problem-solving skills. The salary is $30.57 per hour, with benefits provided after six months.

Benefits

3-week vacation

15 sick days

2 float days

Benefits after 6 months

Qualifications

• 1 year related experience preferred.
• Demonstrated knowledge of issues of homelessness and community resources.
• Ability to work independently and as part of a team.

Responsibilities

• Manage a caseload of up to 20 clients for eviction prevention.
• Develop case plans for eviction prevention.
• Attending hearings and providing advocacy.

Skills

Strong analytical and problem-solving skills

Excellent interpersonal skills

Knowledge of Residential Tenancies Act

Ability to manage relationships with professionalism

Education

Diploma/Degree in Social Services/Health

Tools

SMIS

Job description

Title posted on indeed.com - EPIC Case Manager

Posted onAugust 07, 2025 by Employer details Agincourt Community Services Association

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case manager

Title posted on indeed.com - EPIC Case Manager

Posted onAugust 07, 2025 by Employer details Agincourt Community Services Association

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Job details

*Job Title:* Eviction Prevention Case ManagerContract full-time position (35 hours per week)*Contract Start date*: ASAP *Contract End date*: March 31, 2028*Reports to*: Supervisor, Eviction Prevention in the Community (EPIC)*DEADLINE TO APPLY: **August 22, 2025**About ACSA Community Services:*Do you believe in a world where everyone has equal opportunities, where community support helps dreams come true? ACSA Community Services is your gateway to making this vision a reality. As a cornerstone of the community for over 50 years, ACSA has been dedicated to uplifting those in need.??We offer vital programs like youth empowerment initiatives, emergency food and housing services, and newcomer supports to help individuals and families thrive. We are diligent in supporting our neighbours in Scarborough, North York and York Region. By getting involved, you're not just giving aid; you're becoming a part of our mission to build a brighter, more equitable future.?*Who we are looking for:*The Eviction Prevention Case Manager will provide intensive intervention services for people who are at imminent risk of eviction. The case manager will support clients who are at risk of eviction to sustain their tenancy and/or relocate and help mitigate the effects of an unsustainable tenancy. The case manager will assist the tenant to create plans that will help prevent future eviction and homelessness through housing assessment, stabilization, goal planning, and linkages to community services. *Candidates must possess a valid G-class driver?s license and provide a clear driver?s abstract. Candidates must have a vehicle for daily use for client meetings and appointments.*Refer to ACSA Community Services for more information about ACSA?s work.?*About the role:*· Receive and follow up on referrals according to City of Toronto EPIC processes; follow all project processes and requirements· Manage a caseload of up to 20 clients for rapid response eviction prevention and housing stabilization; provide appropriate supports and referrals to services· Provide individualized and flexible case management services· Assess eviction status, analyze issues and develop case plans for eviction prevention· Assess client eligibility for EPIC program and associated program resources; prepare applications for financial resources· Attend Landlord and Tenant Board hearings; provide advocacy as needed· Advocate, mediate and negotiate with housing providers for payment plans and to sustain tenancies· Provide rehousing supports if eviction cannot be prevented· Maintain accurate case management and program records, using SMIS· Prepare statistical and qualitative reporting as required by funder and the organization; meet all reporting timelines and requirements· Attend joint meetings and trainings as set out by the City of Toronto and organization· Work collaboratively with colleagues and participate in team meetings· Attend Case Manager/ Supervisor meetings· Other duties as required.*About you:*· Diploma/Degree in Social Services/Health or minimum of 1 year related experience· Knowledge of the Residential Tenancies Act (RTA)· Strong analytical and problem-solving skills; Excellent interpersonal skills· Demonstrated knowledge of issues of homelessness and community resources· Ability to manage issues tactfully, and relationships with professionalism, and resolve conflicts· Ability to work independently and as part of a team· Knowledge of SMIS is an asset.*Working Conditions*The EPIC Case Manager works from various locations in the community, meeting with clients in housing units and in the clients? buildings, public places and offices. The Case Manager also works from an office at 4155 Sheppard Avenue East and attends meetings and appointments across the City of Toronto as required.*What we offer:*Full time employment with benefits after 6 months3-week vacation, 15 sick days, 2 float days?Salary range

• Location Scarborough , ON
• Work location On site
• Salary $ 30.57 HOUR hourly
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #9838279446

• Scarborough, ON

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