Case Manager

Sirona Care & Health; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading community service provider in Bristol is seeking a Case Manager to support patients in their transition from hospital to home. The ideal candidate will have experience in community settings and a strong understanding of rehabilitation and discharge planning. The position offers competitive benefits, including 27+ days' annual leave and participation in the NHS Pension Scheme.

Benefits

Agenda for Change Salary

Full NHS benefits

27+ days' annual leave

Participation in NHS Pension Scheme

Qualifications

• Experience working in a community setting.
• Understanding of rehabilitation pathways and discharge planning.
• Excellent interpersonal and negotiation skills.

Responsibilities

• Provide person-centred, holistic assessments for hospital discharge.
• Triage referrals and liaise with patients and families.
• Discuss complex cases with partners for discharge planning.
• Utilize multi-disciplinary assessment skills for timely hospital discharge.
• Prioritize a large caseload and adjust plans according to pressures.

Job description

Are you a Nurse, Therapist or Paramedic passionate about supporting people to return to their own homes following acute illness or injury?

UHBW have a Transfer of Care Hub at the Bristol Royal Infirmary where the aim is to support patients with discharge planning from admission through leaving hospital and into the community. The Transfer of Care Hub brings together the Acute Trust, Community Partners (Sirona), Local Authorities and Voluntary Sector colleagues across BNSSG to support complex discharge planning.

Sirona Community Transfer of Care Hub (CToCH) are the community experts in discharge planning working together with the Transfer of Care Hub partners to navigate patients to the most appropriate community discharge pathway.

As a Case Manager you will need to have experience working in a community setting and an understanding of the levels of clinical acuity that can be supported in peoples own homes. Alongside this you will have an understanding of rehabilitation pathways, discharge planning and mental capacity issues, excellent interpersonal and negotiation skills.

In return, we will provide you with regular training and supervision and enable you to become involved in future service developments.

This role is based mainly in the CToCH Office at South Bristol Community Hospital with inreach days into Bristol Royal Infirmary.

Key responsibilities include:

• Be a key member of the multi-disciplinary team, responsible for providing person-centred, holistic assessment to facilitate discharge from the acute hospitals to the right discharge pathway.
• Responsible for triaging referrals received by CToCH. This may include liaising with the patient, family/carers and ward staff to identify the most appropriate discharge pathway.
• Support the CToCH to discuss complex cases with all partners in the Transfer of Care Hub to agree a joint action and discharge plan.
• To utilise multi-disciplinary assessment skills, supported by sound clinical reasoning to facilitate timely hospital discharge to the most appropriate environment
• To be able to effectively triage and prioritise a large caseload and be able to adjust daily work plan in response to system-wide pressures and escalation. Pro-actively optimising the usage of community capacity on a daily basis.
• High level of problem-solving required, gathering information from a range of sources, using professional experience and clinical knowledge to inform decision making. This includes being able to complete mental capacity assessments and make best interest decisions where appropriate.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Benefits include Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme.

We create development opportunities for all our colleagues and apprentices. Interested? View our benefits leaflet for more information.