Case & Management Support Officer

Case & Management Support Officer needed in Taunton

The rate is £12.65ph PAYE

This is a temporary position.

The reference number is: RQ1508545

The successful candidate will work as part of a multi-skilled case management and service support team to deliver a wide range of statutory and non-statutory processes efficiently and effectively, providing a fast, high-quality, and continuously improving service for both internal and external customers.

They will be the first point of contact for all service requests, including the processing of a wide variety of applications, notifications, queries, and complaint work, and act as case officer, in line with defined procedures, ensuring the customer is at the centre of everything we do. This involves responsibility for case investigation work, problem-solving, and responding to/concluding case investigations within the statutory requirements and service standards or ensuring responses from others.

If you are interested in the role, please apply on our website with your CV; alternatively, you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks, including references, so please be prepared.