Case Management Officer (part time), £29,649-£33,264 pro rata, Lowestoft Police Station

Norfolk & Suffolk Constabularies; Lowestoft; On-site; GBP 12,000 - 15,000; Part time

Job summary

A regional policing body in Lowestoft is seeking a Case Management Officer. The role involves reviewing traffic incidents and preparing legal files. Applicants should have knowledge of legal procedures, strong communication skills, and problem-solving abilities. This part-time position offers 18.5 hours of work per week, split over two weeks.

Qualifications

• Knowledge of evidential and legal requirements for traffic offence files.
• Ability to provide constructive advice and support.
• Ability to analyse information from different sources.

Responsibilities

• Review traffic incident evidence and dashcam clips.
• Prepare and submit traffic offence files.
• Support decision-making processes with clear analysis.

Skills

Knowledge of current law and procedures

High level of communication skills

Problem solving skills

Administrative skills

Education

Criminal legal qualification or equivalent

Job description

Are you seeking a role where your skills can help make roads safer?

Do you thrive on solving problems, reviewing evidence, and making informed decisions that matter?

We’re looking for aCase Management Officerto join our dedicated team, where your work will directly contribute to safer communities. You will be at the forefront of reviewing traffic incidents, assessing dashcam footage submitted by the public, and identifying offences for prosecution or alternative resolutions.

What you will be doing

• Reviewing traffic incident evidence and dashcam clips to identify offences.
• Preparing and submitting traffic offence files in line with legal and evidential standards.
• Supporting decision-making processes with clear, reasoned analysis.
• Communicating effectively with internal teams and external stakeholders.
• Managing your workload with precision, accuracy, and attention to detail.

It is essential that applicants meet the following criteria:

• Knowledge of the current law and procedures relating to evidential and legal requirements for the preparation, review and submission of traffic offence files
• High level of communication skills both verbal and written and the ability to provide constructive advice and support
• Problem solving and decision-making skills to analyse information from a number of sources identifying any deficiencies or shortcomings
• Ability to form reasoned opinions, to consider various courses of action and support the decision making process
• Administrative and organisational skills to prioritise and manage workloads within given deadlines whilst consistently achieving accuracy and quality standards showing attention to detail

Desirable Criteria

• Experience within a Police or Legal Environment
• Hold or working towards an appropriate criminal legal qualification (or equivalent e.g Certificate in Case Preparation)

Hours of work will be 18.5 per week (0.5FTE) overall, but the work pattern would be one week of 15hrs (2 days) and one week of 22hrs (3 days). Please note, the salary quoted will be pro-rata based on the number of hours worked.