Case Management Assistant

TipTopJob; Hawkhurst; Hybrid; GBP 24,000; Full time

Job summary

A growing company providing support services in the healthcare sector is looking for a Case Management Assistant in Hawkhurst. The role involves various administrative tasks to support case managers, clients, and support workers. The ideal candidate should be adaptable and able to manage multiple tasks effectively. The company offers excellent training, a hybrid working model, and generous benefits including vacation and pension contributions.

Benefits

5 weeks holiday, rising to 6 weeks

EOT bonus scheme

Generous employer pension contribution

Health Cash Plan and EAP

Free on-site parking

Qualifications

• Ability to effectively manage tasks in a busy office environment.
• Enjoy being part of a team and be adaptable.

Responsibilities

• Assist case managers with administrative tasks.
• Organize and book events for the team.
• Respond to emergency care shift cover requests.

Skills

Organise and prioritise tasks

Clear and professional communication

Telephone communication confidence

Microsoft Office applications proficiency

Learning new apps

Job description

Overview

Location: Hawkhurst / Hybrid Working

Salary: A GBP 24,000 per annum

Vacancy Type: Permanent, Full Time 37.5 hours per week

Our client is a growing company providing specialist assessment, rehabilitation, and case management services to individuals and families who are rebuilding their lives after a brain injury. They are committed to the needs of their clients and ensuring that they receive the highest standard of service possible. They are currently seeking a Case Management Assistant (CMA) to join their existing team of CMAs who provide a full range of support services to their case managers, clients, and support workers.

The Role

This is a very friendly and hard working team, who take on a broad spectrum of tasks which can range from basic admin tasks such as formatting documents, minuting meetings, and answering calls, to sourcing and booking holidays and theatre tickets, organising house refurbishments, and responding to emergency care shift cover requests.

Other tasks could be around helping to organise their in-house company away days and events or putting together newsletters and creative items.

Skills And Qualifications

• Organise and prioritise tasks effectively in a busy office environment
• Communicate clearly and professionally
• Be confident in telephone communication
• Possess a high level of ability with Microsoft Office applications (Outlook, Word, PPT, SharePoint and Excel)
• Use/learn other apps such as Canva and a variety of their own in-house database apps

Qualifications (continued)

To succeed at this role, you must enjoy being part of a team, be adaptable and flexible, and happy for the variety of tasks that will be presented to you. This is a role which will be unlike any other role you may have done before. Having an interest in neuropsychology, brain injury, healthcare or social care would be an advantage as this role is all about supporting their clinical professionals to provide the best possible solutions and outcomes for their clients who have suffered a brain injury.

Benefits

• The successful applicant will be provided with excellent training and support by the existing team, who all work openly and collaboratively to ensure that all tasks are completed to a high standard and within the required time frames.
• You will also receive in-house training in safeguarding and on understanding the impact of Brain Injury.
• They follow a hybrid working model, working from home on a Monday and Friday, and attending the offices in Hawkhurst on a Tuesday, Wednesday, and Thursday.
• There is free on-site parking and all IT equipment for remote working is provided.
• 5 weeks holiday rising to 6 weeks after 5 years service
• EOT bonus scheme
• Generous employer pension contribution
• Health Cash Plan and EAP.

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate.