Case Administrator - Fixed Term (Wales)

HM Prison and Probation Service; Wales; On-site; GBP 24,000; Full time

Job summary

A public service organization in the UK is seeking Case Administrators to provide vital administrative support within probation teams. This role requires individuals who are empathetic, patient, and organized, with a starting salary of £23,583. Successful candidates will help maintain administration systems and promote team objectives within the Probation Service.

Qualifications

• Empathy and patience are crucial for this role.
• Organizational skills are essential for maintaining administration systems.

Responsibilities

• Provide administrative support within the Probation Service.
• Ensure efficient processes for staff and people on probation.
• Maintain administration systems within specified timescales.

Job description

Job description
Fixed term up to 31st March 2026, with the possibility to be extended or made permanent.

Case Administrators play a vital support role in probation teams, helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career.

We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service.
If you are successful in the recruitment process and join the Probation Service, your starting salary will be £23,583.

Overview of the job

This is an administrative job within the Probation Service.

Summary

The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.