Carpenter Multi- North Kent

Fortem Cares; Rochester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Fortem Cares seeks a skilled Carpenter to maintain and repair social housing across North Kent. The role involves high-quality work, minimal supervision, and excellent customer service. Benefits include a company van, extensive training, and annual leave. Join a growing team in a rewarding position.

Benefits

Company van

Fuel card

21 days annual leave + bank holidays & birthday off

Annual pay review

26 weeks full pay maternity leave

8 weeks full pay paternity leave

Up to £3,000 colleague referral fee

Access to extensive training

Private pension

Life insurance

24/7 Digital GP service

Personal accident insurance

Free annual eye test voucher

Qualifications

• Qualified by experience or have NVQ/City & Guilds qualifications.
• Full UK driving licence (max 5 points).
• Social Housing experience is desirable.

Responsibilities

• Completing works for responsive repairs and maintenance.
• Providing excellent customer service to client representatives.
• Working in partnership with other operatives for project completion.

Skills

Property maintenance

Customer service

Travel

Education

NVQ/City & Guilds qualifications or equivalent

Job description

Due to continued successful growth, we have an excellent opportunity to join our Fortem team working permanently with our partners at Town & Country Housing Repairs as a Carpenter Multi Skilled Trade in our Responsive Repairs team.

The Carpenter Multi Trade will be responsible for most aspects of property maintenance and repairs to Social Housing Properties covering a patch that stretches across North Kent, including Tunbridge Wells, Rochester, Dartford, and surrounding areas. Travel is essential.

Core Hours are Monday to Friday, 8.00am - 5.00pm.

As a Carpenter Multi Trade, you will ensure all work is undertaken to a high standard with minimal supervision. You will take ownership of your work, aiming for 'First time Fix' on all jobs, operate within company Health and Safety guidelines, and stay within budget and time parameters, while maintaining courtesy and professionalism around tenants.

The Customer

Town & Country Housing Repairs deliver a full Repairs and Maintenance service, Voids, and Retrofit services to almost 9,000 houses. Their business plan outlines the potential to double in size and value, leading to growth and development opportunities.

Duties and Responsibilities

• Completing works for responsive repairs and maintenance as per the specification, in a timely and productive manner.
• Advising Supervisor when other trades are required.
• Working in partnership with other operatives to complete projects.
• Recording and submitting accurate data using relevant business systems and electronic devices.
• Providing excellent customer service to client representatives.
• Arranging purchase of materials required to deliver the works efficiently.
• Complying with safeguarding policy and H&S standards.
• Operating within the company’s occupational road risk policies and procedures.
• Using a PDA smartphone to communicate daily with the Repairs Planning team and colleagues, updating progress and completion information.

What you will need

Essential criteria: NVQ/City & Guilds qualifications or equivalent / OR qualified by experience; Full UK driving licence (max 5 points).

Desirable criteria: Social Housing experience.

Benefits include a company van, fuel card, 21 days annual leave + bank holidays & your birthday off (30 days total), annual pay review, 26 weeks full pay maternity leave, 8 weeks full pay paternity leave, up to £3,000 colleague referral fee, access to extensive training, private pension, life insurance, 24/7 Digital GP service, personal accident insurance, and free annual eye test voucher.

Who we are

Part of the Willmott Dixon group, established in 2002, Fortem provides specialist property solutions to keep homes and buildings running smoothly. We deliver internal and external repairs, voids, planned installations, and gas services. We also specialize in decarbonisation and making homes more energy-efficient, helping clients on their journey to zero carbon. Our commitment to quality and partnership ensures excellent outcomes for our partners, clients, and communities. We are an Investors in People - Gold organization, committed to equality, diversity, and respect. Please apply with your updated CV or contact our recruitment team.