CARM Auditor - HC621807

Shared Services Partnership; Southampton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A regional service agency in Southampton seeks a CARM Auditor to ensure the effective use of the duty planning system. The role includes auditing, liaising with support teams, and overseeing resource management planning. Candidates should have a solid background in IT applications and database usage, along with relevant educational qualifications. This is a hybrid position with flexible working options.

Benefits

Flexible working options

Work-life balance initiatives

Qualifications

• Experience working with IT applications.
• Proven experience working with database applications to accurate standards.

Responsibilities

• Ensure the duty planning system is functioning correctly.
• Audit the system for non-compliance and address findings.
• Liaise with support teams for system updates and issues.
• Monitor resource management planning and roster creation.
• Support users in compliance with system standards.

Skills

Problem solving

Understanding of flexible working practices

Auditing

Microsoft products proficiency

Education

Educated to QCF Level 3

Passes in English & Maths

Science or Computer related subject at QCF Level 2

Tools

CARM duty management system

Database applications

Job description

Social network you want to login/join with:

This is an exciting and dynamic role in which you will work closely with operational teams and HR business partners. Although the role holder will work over the whole role profile, flexible working and shift pattern reviews will be their primary focus initially.

If you enjoy problem solving, balancing competing deadlines to deliver a high quality service and have a good understanding of flexible working practices and auditing, then this is a role for you.

You must have a good understanding of all Microsoft products, including Outlook, Excel and PowerPoint. Previous experience of the CARM duty management system is desirable.

Currently the team are Hybrid working, attending our Netley office twice a week.

Job Title: CARM Auditor - HC621807

Contract: Permanent

Hours:37 hours per week

Closing Date:Wednesday 6th August 2025 at 23:59 hours

Job Purpose

To ensure that the duty planning system is working correctly and any faults are managed and reported to supplier and others as necessary. To provide support in all aspects of the duty planning system, Business Objects, Internal systems, Police Regulations, Police Staff Working Conditions and Force policy. To be responsible for creating new shift patterns as well as reviewing and approving of flexible working applications for the organisation. To ensure the financial compliance of Police Officers and Police Staff by checking and authorising all overtime claims

Key accountabilities include but are not limited to:

1. To be a subject matter expert in; resource management, relevant legislation, Force Policy and Procedures, regulations and conditions and be a Super User of the duties management system, being able to administer every aspect of the system at the highest level including provision of all system reporting. This includes all financial reporting, processing and auditing. Having the ability to demonstrate and explain the functions of the duty planning system to an audience of any scale.

2. Complete regular audits of the system for non-compliance and addressing any findings. This could be related to working time, time banks, overtime, banked Cancelled Rest Day’s, average working hours, correct leave allowances etc.

3. To regularly liaise with internal and external support teams in order to maintain the effective running of the duties system. This could include, updates, upgrades or replacements of systems. To include the testing changes being made, if satisfied, authorise its release into ‘live service’ and report on the satisfaction of the test criteria to Programme Manager including fault finding and fault maintenance


4. To work in relation to the monitoring of resource management planning, roster creation, and current legislation. Where required the team will direct resource management staff in the management of resources in compliance with legislation, regulation, force policies and good employment practice.

5. To support all users in the use of the application and to direct users in use of appropriate standards so as to be compliant with system Operating Rules Procedures, Data Protection and Freedom of Information Act.

For more information on the role click here

Essential Qualifications

Educated to QCF Level 3 plus passes in English & Maths or a
Science or Computer related subject at QCF Level 2 OR work
experience deemed to have brought the postholder to a
comparable level.

Experience working with IT applications.

Proven and recognised experience working with database
applications to accurate standards.

Competencies and Personal Qualities

We are Emotionally Aware - Level 1

We Take Ownership - Level 1

We Support and Inspire - Level 1

We Analyse Critically - Level 2

We are Innovative and Open Minded - Level 2


Courage
Respect and Empathy
Public Service

Candidate guidance for completing an application form

Contact details for an informal discussion

Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.

Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.

The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: [emailprotected]

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.