Carlisle Kingstown Customer Care - Part Time

TN United Kingdom; Carlisle; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in the customer service sector is seeking a part-time Customer Care Assistant in Carlisle. This role is vital for creating a warm and welcoming environment for customers, ensuring their needs are met, and maintaining high standards of cleanliness. You will be the face of the restaurant, responsible for engaging with customers and fostering a positive atmosphere. If you have a genuine smile and a passion for customer service, this opportunity offers a chance to thrive in a fast-paced environment while enjoying benefits like holiday pay and employee discounts.

Benefits

Holiday Pay

Service Awards

Meal Allowances

Employee Discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Good communication skills, including face-to-face interaction.

Responsibilities

• Engage with customers and ensure smooth operation of customer areas.
• Maintain cleanliness standards and create a welcoming atmosphere.

Skills

Customer Engagement

Communication Skills

Attentive Listening

Teamwork

Job description

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Carlisle Kingstown Customer Care - Part Time, Carlisle

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Client:

Location:

Carlisle, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

209675c5c274

Job Views:

15

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.

As a Customer Care Assistant, you'll be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You'll establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You'll work in a fast-paced, energetic environment. We're looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally to you. Good communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also required. Benefits include holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.