Carlisle Kingstown Customer Care - Full Time

TN United Kingdom; Carlisle; On-site; GBP 20,000 - 30,000; Full time

Job description

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Carlisle Kingstown Customer Care - Full Time, Carlisle

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Client:

Location:

Carlisle, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

b7e4211d71ee

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, handing out balloons, organizing special events, addressing customers' specific needs, maintaining cleanliness standards in dining and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in our fast-paced, energetic environment, we seek someone with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, such as attentive listening, face-to-face interaction, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also crucial. Our benefits package includes holiday pay, service awards, meal allowances, employee discounts from top brands, and more.