Carhartt WIP Store Newcastle - Store Supervisor (m/f/x)

Carhartt Work In Progress; North East; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned company in the retail sector is seeking a Store Supervisor for their new location in Newcastle. The successful candidate will lead a team to provide outstanding customer service and ensure store operations run smoothly. This role requires strong communication and retail experience, focusing on building customer relationships and store presentation.

Qualifications

• Retail or service industry experience.
• Fluent in English.
• Understanding of customer base expectations.

Responsibilities

• Supervise team to ensure high customer service and performance.
• Manage store presentation and cleanliness.
• Handle opening/closing of store and cash management.

Skills

Communication skills

Teamwork

Selling skills

Confidence

Job description

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.

Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past two decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.

For our new store in Newcastle we are looking for you as Store Supervisor (m/f/x).

Your Responsibilities:

• Supervise the team to achieve highest possible levels of customer service and performance

• Ensure that the team is dealing with all customer queries in a timely and efficient manner

• Ensure that customer service standards are adhered to and business opportunities are maximised.

• Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising

• Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling

• Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments

Your Profile:

• Retail or service industry experience

• Excellent communication skills

• Ability to work within a team

• Proven selling skills

• Confidence

• Understanding of our customer base and their expectations

• Fluent in English

Your Location:

Newcastle / United Kingdom