Caretaker/ Facilities Coordinator

CV Recruitment; Hempstalls; On-site; GBP 25,000; Full time

Job summary

A leading company seeks a Caretaker/Facilities Coordinator to join their award-winning team. The role involves ensuring high-quality customer service and maintaining the business center's facilities, with responsibilities spanning a variety of maintenance tasks. Ideal candidates will demonstrate excellent communication skills and a practical, hands-on approach.

Benefits

Bonus twice yearly

Uniform provided

Clothing Allowance

Health Care Package

Pension

Free Parking

Corporate discounted associated benefits

Qualifications

• Skilled, practical individual with ability using hand tools.
• High standard of personal presentation and communication.
• First-line customer care provider with proactive approach.

Responsibilities

• Ensure high standard of customer care to clients.
• Complete day to day maintenance and repair tasks.
• Support security and general appearance of facilities.

Skills

Customer Service

Problem Solving

Communication

Flexibility

Teamwork

Job description

Caretaker/Facilities Coordinator

£24,600 plus bonus

Stoke on Trent

Excellent Permanent Opportunity

Plus benefits, Bonus twice yearly, Uniform provided, Clothing Allowance, Health Care Package, Pension, Free Parking, corporate discounted associated benefits

The Role:

To join an Award Winning team who strive to provide the very best in customer service within a serviced office business

Due to expansion to this newly created team, we are looking for a hard working individual, who takes pride in their work and support to customers

Working in a business centre you will have responsibility for providing a consistently high standard of customer care to the internal and external clients, being an ambassador of the business

Providing full range of maintenance and caretaker services in a busy business centre environment

With focus on the company's key objectives of providing high quality client service

Working with the centre team to ensure that the building is maintained to standards

Offices are appropriately furnished

Building security is maintained

Client requests are completed in a timely fashion

The Facilities Coordinator role is pivotal to the success of the business

Completing day to day maintenance and repair tasks

To include, carpentry work, electrical; plumbing; painting; heating and air conditioning; flooring, outdoor landscaping, gritting and snow removal; general facility repairs

To provide efficient and effective caretaking support to the Business Centre including ensuring the security and general appearance of the buildings and surrounding areas are maintained in accordance with the required standards

Responsible for ensuring the operation runs smoothly and efficiently through involvement in: services, standards, facilities, security, health & safety, housekeeping, meeting and conference rooms set up, and general client support

The close working relationship with the Centre Manager and the team will be the key to the success of this role and the centre

The Facilities Coordinator is responsible for opening up the site on a daily basis

Checking for overnight probiems, issues

Reacting to emergency situations during the day

Working with deadlines to ensure client needs are met

Working as part of a small team

Skills and Attributes required:

A skilled all round individual

Practical, hands on, demonstrates the ability to utilise a multitude of hand tools

A high standard of personal presentation and effective, articulate communication is essential

Responsible for providing first-line customer care on a dally basis

The ability to develop and maintain relationships with clients and suppliers

Able to troubleshoot, plan and organise

A very busy role and varied, a flexible approach and willingness to be proactive and involved

Able to work well under pressure

A team player who takes pride in their work and customer service support

Excellent customer service skills

Able to problem solve and deal with people at all levels

The Hours:

Flexibility required to support business needs

37.5 Hours per week

Monday to Friday

Between the hours of 8am and 5.30pm