Caretaker / Facilities Assistant (AWDO-C15403)

AWD online; Taunton; Sur place; GBP 14 000 - 21 000; Temps partiel

Avantages offerts par ce poste

LGPS pension scheme (subject to elig.)

O2 discounts and Specsavers vouchers

Wellbeing programmes

Résumé du poste

AWD online is seeking a part-time Casual Lettings Caretaker to support community facilities, balancing security, reception and maintenance tasks.

The role involves assisting with bookings, access, presentation and customer queries across the site, with duties spanning security, cleaning and basic coordination. An Enhanced DBS check is required, and flexible hours include evenings and weekends.

Qualifications

• Experience in a customer-focused environment.
• Effective written and verbal communication with stakeholders.
• Ability to manage varied/workload and work independently.

Responsabilités

• Site Access and Security: manage keys and open/close facilities for lettings.
• Cleaning and Presentation: maintain cleanliness and liaise with cleaning teams.
• Customer Service and Viewings: provide welcoming service and show facilities.
• Safety and Post-Booking Checks: ensure safety policies and post-booking checks.
• Independent Site Support: work reliably, flexibly and with initiative.

Connaissances

Customer service experience

Communication skills

Windows & MS Office

Flexible / adaptable

Outils

Windows OS

Microsoft Office

Description du poste

A varied part-time opportunity for someone with customer-facing experience who takes pride in keeping community facilities safe, welcoming and well presented. The role combines site security, customer support, basic cleaning and practical coordination.

This role is known internally as a Casual Lettings Caretaker

If you’ve also worked in the following roles, we’d also like to hear from you: Premises Assistant, Site Assistant, Maintenance Operative, Building Maintenance Operative, Estates Assistant, Facilities Coordinator, Premises Officer, Site Operative

Benefits include professional development opportunities, LGPS pension scheme (subject to eligibility), retail discounts and wellbeing programmes

SALARY: £12.71 per hour + Benefits

LOCATION: Bristol, South West England

JOB TYPE: Part-Time, Casual

WORKING HOURS: Part-time, all year round, including evenings, weekends and school holidays

JOB OVERVIEW

This is a rewarding opportunity for a Caretaker / Facilities Assistant to support community use of well-presented facilities in a varied, people-focused role.

The Caretaker / Facilities Assistant will help bookings run smoothly by supporting access, security, presentation and customer queries while working independently across the site.

With responsibility for keys, post-booking checks and day-to-day standards, the Caretaker / Facilities Assistant will contribute to a safe, welcoming environment and work with cleaning teams or contractors when needed.

DUTIES

Your duties as the Caretaker / Facilities Assistant include:

• Site Access and Security: Hold responsibility for site keys, open and securely close facilities before and after community lettings, and help bookings run smoothly and on time
• Cleaning and Presentation: Maintain cleanliness, presentation and equipment, carry out basic cleaning, and liaise with cleaning teams or contractors where necessary
• Customer Service and Viewings: Provide a welcoming, professional service, show prospective clients around facilities, respond to queries and help resolve issues or complaints
• Safety and Post-Booking Checks: Check facilities after bookings, provide access to First Aid equipment when required, and follow relevant health, safety, fire and site policies
• Independent Site Support: Work reliably and independently, using punctuality, flexibility and initiative while upholding high standards and organisational values

CANDIDATE REQUIREMENTS

• Experience working in a customer-focused environment
• Effective written and verbal communication skills with internal and external stakeholders
• Competence using Windows and Microsoft Office applications
• Ability to manage a varied and demanding workload
• Reliable, punctual and flexible approach, with initiative and the ability to work independently

BENEFITS

• Professional development opportunities
• LGPS pension scheme, subject to eligibility
• O2 discounts and Specsavers corporate eye test vouchers
• Eligibility for NUS Card and CSSC membership
• Wellbeing programmes, including retreats, yoga and wellness apps
• Flexible working options

This role requires an Enhanced DBS Check

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C15403