Caretaker/Cleaner

Fife Council; Kelty; On-site; GBP 40,000 - 60,000; Full time

Job summary

Fife Council is looking for a Caretaker/Cleaner to ensure the cleanliness and maintenance of community facilities. You will operate in a frontline customer-facing role, engaging with service users and managing bookings. The position requires flexibility, good communication skills, and a self-motivated approach to work, often alone and in various locations.

Qualifications

• Good communication skills and a 'can-do' attitude are essential.
• Ability to work independently and as part of a team.
• Flexible and confident when dealing with the public.

Responsibilities

• Clean and maintain designated areas to a high standard.
• Engage with customers and handle inquiries through various channels.
• Complete building compliance checks and operate the alarm system.

Skills

Communication

Customer Focus

Teamwork

Tools

Basic IT Skills

Job description

Community Use is the team that works hard to ensure most of the halls, community centres and schools in Fife are available for everyone to enjoy learning, leisure, life, and cultural events. Together with amazing partners we deliver a fantastic programme of inclusive pursuits including physical activity & sport, performing arts, arts & crafts, cookery, modern languages, and vocational training. We also offer space for meetings, celebrations, and community events in both modern and historical buildings usually found in the heart of the Kingdom’s city, towns & villages. More information about Community Use can be found at https://active.fife.scot/about/community-use.

Reporting directly to the Community Use Cluster Supervisor you will undertake a frontline customer facing role. You will be required to engage with customers and service users in a positive manner and respond to customer enquiries and requests by answering telephones, e-mails, face to face as well as operating our booking procedures and systems.

As a Caretaker/Cleaner you will be required to work five days over seven which may include evenings and weekends. This role will require you to clean and maintain all designated areas to a high standard and prepare and clear equipment/areas as appropriate to suit the needs of customers and service users.

You will operate in accordance with service guidelines, health and safety policy and will follow all associated risk assessments and standard operating procedures. You will ensure all building compliance checks are completed periodically, these may include fire safety checks, water quality checks and asbestos monitoring.

In addition, you will be a nominated key holder responsible for ensuring the building is open at designated times and secured correctly at the end of each working day.

This includes internal, external, and outdoor facilities and may involve operating the building alarm system, you may be required to respond to out of hours alarm activations. On occasions, this role will include lone working.

It is not essential that you hold a driving licence. However, you may be expected to travel between different facilities, some of which may have limited public transport links.

We are looking for an enthusiastic and self-motivated individual with the ability to be able to work unsupervised and independently as part of a wider team.

You will possess good communication skills, be customer focused and demonstrate a “can-do” attitude at all times.

You must also:

• Be confident and level-headed when dealing with people at all levels.
• Be flexible and able to work on their own initiative.
• Have excellent team working skills.
• Possess a basic understanding of IT and capable of using a variety of internal systems.
• Be able to travel between Community Use facilities, including remote Community Use facilities where limited public transport route exists.

Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.

For further information please contact: Maureen Walker - [e-mail]