Caretaker

MHS Homes; Upper Upnor; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Performance-based bonus

Pension contributions matched up to 6%

28 days holiday + bank holidays

Training & Development opportunities

Regular social and charitable events

Wellbeing activities

Cycle to work scheme

Free parking

Job summary

MHS Homes is seeking a proactive Estate Services Resilience Operative to join our team. You will care for and maintain communal areas across estates, delivering a high-quality service to residents daily, with duties spanning caretaking, cleaning, grounds maintenance and waste services.

A full UK driving licence is required, and you will report environmental issues and ensure safety and cleanliness across sites.

Qualifications

• Experience in caretaking / cleaning, grounds maintenance, or waste services.
• Strong customer service and communication skills.
• A proactive approach to identifying and resolving issues.

Responsibilities

• Caretaking and cleaning of communal areas including halls, stairs, landings, lifts.
• Support grounds maintenance such as litter picking and vegetation control.
• Assist with winter services including gritting and snow clearance.
• Remove litter and waste from estates and maintain refuse areas.

Skills

Caretaking

Cleaning

Grounds maintenance

Waste services

Customer service

Communication

DIY skills

Driving licence

Tools

Handheld devices

Job description

What you'll be doing

We are looking for a proactive and customer focused Estate Services Resilience Operative to join our team, with a strong emphasis on caretaking services across our estates. This is a varied role where you will play a key part in keeping our communities clean, safe, and well maintained, delivering a high‑quality service to our residents every day. While the role includes elements of grounds maintenance and waste services, it is rooted in caretaking excellence, ensuring communal areas are maintained to the highest standards. You will help maintain internal and external communal areas, ensuring a safe and welcoming environment for residents.

Caretaking & Cleaning

• Cleaning communal areas including halls, stairs, landings, and lifts
• Removing litter and waste from communal spaces
• Maintaining refuse areas, bin stores, and chute systems
• Checking and maintaining communal lighting

Grounds Maintenance

• Supporting basic grounds maintenance such as litter picking and vegetation control
• Assisting with winter services including snow clearance and gritting
• Supporting wider estate services teams where required

Waste Services

• Removing fly tipping and bulky waste from estates
• Supporting clearance of void properties and communal areas
• Reporting environmental issues such as anti‑social behaviour, vandalism, and dog fouling
• Ensuring estates are clean, presentable, and free from hazards

We are looking for someone who takes pride in their work and is committed to delivering excellent service.

You will have:

• Experience in caretaking / cleaning, grounds maintenance, or waste services
• Strong customer service and communication skills
• A proactive approach to identifying and resolving issues
• Ability to work independently and as part of a team
• Basic maintenance or DIY skills
• Experience using handheld devices for reporting tasks
• A full UK driving licence

Benefits

• A performance based annual bonus + pension contributions matched up to 6%
• 28 days holiday + bank holidays and the option to buy/sell holiday
• Training & Development and opportunities for continuing professional development including regular tool box talks
• A great team of colleagues to work with
• Regular social and charitable events and a range of wellbeing activities
• Enhanced family leave policies
• A really competitive package of flexible employee benefits including a cycle to work scheme
• Free parking and disabled parking
• Access to two holiday homes in Norfolk and Dorset

At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.