Caretaker

Birmingham City Council; Birmingham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local government body in Birmingham is seeking a Trainee Estate Caretaker to work in residential estates. The role involves tasks such as caretaking, environmental maintenance, and customer service activities. Candidates should possess good physical fitness and communication skills, with training provided in health and safety. This is a permanent position offering a salary between £24,796 and £26,824 for 36.5 hours per week.

Qualifications

• Candidates must have a good level of physical fitness for a variety of caretaker tasks.
• Strong communication skills are essential for liaising with customers and colleagues.
• Ability to make day-to-day decisions regarding site safety.

Responsibilities

• Assist customers with housing-related queries.
• Liaise with other organizations for local environment maintenance.
• Make decisions for site safety and handle arising issues.

Skills

Good level of physical fitness

Effective communication

Problem-solving attitude

Flexibility and adaptability

Job description

Overview

Trainee Estate Caretaker, based at one of our estates, working in communal areas within high and low rise residential blocks and other areas on council estates. Undertaking a wide variety of tasks including caretaking, cleaning, environmental maintenance, removal of fly-tipping, refuse and graffiti, kerb appeal work, health and safety, painting, and a focus on customer services activities – you could say it’s a different job every day!

Contract and pay

Permanent. Grade 2 - £24,796 - £26,824. Consultation grade - subject to formal evaluation under the Pay Equity Review. Working 36.5 hours per week.

Responsibilities

• You will provide assistance to customers with general housing-related queries, liaising with Neighbourhood Caretakers, Area Neighbourhood Caretakers and other Council colleagues. You will liaise with other organisations such as Repair contractors and Waste Management to maintain the local environment.
• You will be a great listener and communicator and be able to understand and interpret instructions. You will be required to make day-to-day decisions regarding site safety and you must be able to deal with any issues that arise in a calm, professional manner, have a “can-do” improvement-focused attitude, along with a desire to keep learning. You will also be enthusiastic, flexible and adaptable.
• We will support you in your role by providing all the training you will need, including qualifications in Cleaning, Health and Safety, COSHH and Infection Prevention and Control.
• Due to the nature of the work, candidates must have a good level of physical fitness. There are various city-wide locations available.
• You must complete and submit the questions from the link below; this is required for shortlisting. If you do not complete the mandatory questions, your application will not be considered.
• Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
• A Disclosure and Barring Service (DBS) check will be undertaken.
• Birmingham City Council is an accredited Disability Confident Leader employer and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility; applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

Requirements and application

• Good level of physical fitness.
• Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying. The Personal Statement should be no more than 1500 words. Applications without a CV and Personal Statement attached will not be considered.

Additional information

We strive to advertise all roles for a minimum of two weeks. However, vacancies may close earlier than the stated deadline due to high application volumes. We encourage you to submit your application without delay to ensure consideration. We welcome reasonable adjustments, additional support, and accessibility needs through the application process.

For informal enquiries please email: [e-mail]. Proof of right to work and other employment checks will be performed as required.

We’re enabling a positive and equitable recruitment journey and the personal data included in your application will be handled according to applicable data protection laws.