Carers Link Officer

Oldham-Council; Oldham; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

LGPS pension scheme

Discounted gym membership

Job summary

Oldham Council is seeking a Carers Link Officer to carry out carers assessments, identify needs and risks, and refer to appropriate services. You will develop care plans, provide information on services and benefits, and ensure accurate records are maintained.

The role requires NVQ Level 3 health and social care or equivalent, and experience in social care settings. Based at Spindles Shopping Centre offices, Oldham, with some travel to meet service needs. Closing date 23 September 2026.

Qualifications

• Health & Social Care qualification to NVQ Level 3 or equivalent.
• Experience in a social care environment.
• Experience in assessing carers and producing written reports and plans.
• Experience with carers assessments and referrals to appropriate services.

Responsibilities

• Carry out carers assessments, identify needs/risks, and refer to other services.
• Identify agencies/networks to assist in assessments.
• Develop care plans meeting carers needs and inform providers of changes.
• Provide carers with information about services, charges and welfare benefits.

Skills

Care planning

Risk assessment

Team collaboration

Public service delivery

Education

NVQ Level 3 HC

Job description

Carers Link Officer

Ref: 001719

Contract: Permanent.

Salary: £32,578 - £35,570 per annum (Grade 5)

Hours: 36.66 per week

Based: Based at Spindles Shopping Centre offices, Oldham, and other locations to meet the needs of the service

Closing Date: Wednesday 23 September 2026

Interview Date: TBC.

Role Overview

• To carry out carers assessments and identify needs and risks to individual carers, according to their assessed needs. Referring or transferring to other appropriate services.
• Identifying and taking account of other agencies and community networks which may assist in the assessment and in meeting the needs of the carer as part of their assessment.
• Develop care plans which meet the carers identified needs including the provision of information, advice, personal budgets or access to carers services. Ensuring providers are advised and informed of any changes to the carers support needs.
• To provide carers with appropriate information about services, charges and welfare benefits to enable them to make informed choices and to inform them of the department’s complaints procedure.

Key Responsibilities

• To ensure that care files are compiled and maintained and that appropriate, accurate and factual information is recorded in accordance with departmental policies and procedures.
• To raise awareness of carers needs through the provision of training to health, social care and district staff or groups
• Develop links and liaise with statutory, voluntary and independent organisation and existing carer groups/networks to promote the wellbeing of carers and keep up to date with new service develops to support carers across the Oldham borough.
• Support partners to effectively deliver carer specific health and social care strategies.
• Ensure that case files are compiled and maintained and that appropriate accurate and factual information is record in accordance with the departmental policies and procedures.
• To ensure that services reflect the special needs of individuals from minority communities and from other groups of vulnerable people who are socially disadvantaged.
• To use professional skills assertively and appropriately with clients and other professionals when dealing with complex referrals and assessments.

Key Requirements

• Health & Social Care qualification to NVQ Level 3 or equivalent.
• Experience of working within a social care environment in the statutory, voluntary or independent sector.
• Experience of assessing carers and producing written reports and plans
• Experience of completing carers assessments/reviews and identify needs and risks to individual carers, according to their assessed needs. Referring or transferring to other appropriate services.

About Us

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information

Our Values and Behaviours

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our Benefits Package

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.
• Peer support groups

Inclusive Recruitment

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Unfortunately, at this time we are not able to offer sponsorship.

If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the About You or Supporting Statement section of your application.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces, or you’ve participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.

Data and Privacy

For details of how we use your data please see our Privacy Notice

Important Information

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.

Right to Work in the UK from 1st July 2021.doc