Carers Lead / Assistant Practitioner

NHS; London; On-site; GBP 33,000 - 37,000; Full time

Job summary

A leading healthcare provider in London is seeking a full-time Assistant Practitioner to support the personality disorder service. This role involves working with carers and aiding service users, providing both support and administrative tasks. Ideal candidates should have experience in mental health settings and skills in communication and empathy. Competitive salary and a commitment to staff development are offered.

Benefits

NHS Discounts

Generous annual leave

NHS pension scheme

Qualifications

• Experience working within a mental health setting.
• Ability to respond professionally and sensitively to clients who are anxious, angry or distressed.

Responsibilities

• Support service users, carers and professionals as per team plans.
• Participate in service user care and engagement as per multidisciplinary team directives.

Skills

Communication

Empathy

Teamwork

Problem-solving

Tools

MS Office

Outlook

Job description

Job summary

The Camden and Islington Personality Disorder Service are recruiting a full-time Assistant Practitioner, who will also be the carer's lead within the Service.

We are a dynamic service that is continuously seeking to improve and evolve within a changing NHS climate. This post provides an opportunity to work as part of a supportive, reflective and motivated team, committed to working compassionately with people diagnosed with personality disorders.

The service is made up of a Community Team, Liaison Team and a Therapies Team, with this role supporting all parts of the service.

This position requires the candidate to take a lead role working with carers, through providing psychoeducation, individual support and group support.

The role supports the service through contributing to the assessment of people referred to the service, team clinical supervision, reception duties, clinical administration and data analysis, and by contributing to service development.

Main duties of the job

This assistant practitioner role combines vital front line work supporting the carers of people receiving care from the Personality Disorder Service with work supporting the functioning of the the service within the Clinical Admin and Reception team.

As carer's lead, you will play a pivotal role in shaping the direction of carer's support across the service. You will be supported to run groups for carers so that they can continue to support our clients effectively.

Additionally, part of the role is dedicated to supporting the functioning of the service through our Clinical Admin and Reception team. This team is the front door of our service, welcoming clients who attend for appointments and directing clients who call our service, as well as providing administrative support to the service.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

• We will provide consistently high-quality care closer to home.
• With our partners in North London and each borough we will ensure equity of outcome for all
• We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Details

Date posted: 01 August 2025

Pay scheme: Agenda for change

Band: Band 4

Salary: £33,094 to £36,195 a year Per annum including HCAS

Contract: Permanent

Working pattern: Full-time

Reference number: 455-NLFT-0308

Job locations: Lowther Road, 1 Lowther Road, London, N7 8US

Job description

Job responsibilities

Main Responsibilities

Following plans of care and reporting to a more senior member of staff to undertake a range of duties including the delivery and recording of contact with service users, carers and professionals.

To be aware of and assist in meeting the psychological, social, physical, recreational and spiritual needs of all service users and carers via contact through duty.

Actively participate in the care of service users as per the plan of care determined by the multidisciplinary team. Encouraging service users to accept an optimum level of responsibility for their individual programme of care and with their consent, where appropriate, seek the cooperation of friends / relatives / carers.

This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.

Person Specification

Experience

• Experience working within a mental health setting.
• An ability to respond professionally and sensitively to clients who are anxious, angry or distressed.

Knowledge and Understanding

• Use of MS Office applications and Outlook software to intermediate level.
• Ability to communicate accurately and sensitively, face to face, over the telephone and in writing.

Personal Qualities

• Ability to work in settings in which the atmosphere may be highly emotive.
• An ability to respond professionally and sensitively to service-users who are anxious, angry or distressed.

Additional notes

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants applying for UK entry clearance must present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Adult dependants over 18 are also subject to this requirement. Guidance can be found on the UK government website.

Employer details

North London NHS Foundation Trust

Address: 1 Lowther Road, London, N7 8US

Website: https://www.northlondonmentalhealth.nhs.uk/