Carer Support and Wellbeing Worker

Transformationunitgm; Watford; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading company in community mental health care seeks a Carer Support & Wellbeing Worker in Watford. You will conduct assessments, support carers through various needs, and help maintain their wellbeing through valuable community connections. The ideal candidate will have NVQ level 3 and direct experience with carers.

Qualifications

• NVQ level 3 qualification or mental health certificate required.
• Direct work experience with carers is essential.
• Ability to plan and manage own workload is needed.

Responsibilities

• Conduct carer assessments and reviews to support their needs.
• Hold a caseload of carers and assist with wellbeing plans.
• Facilitate access to community groups to support carer recovery.

Skills

Assessment skills

Support for carers

Understanding of mental health issues

Communication

IT skills

Education

NVQ level 3 qualification or equivalent

Job description

Employer Hertfordshire Partnership NHS Foundation Trust Employer type NHS Site Colne House, Upton Road, Watford, WD18 0JP Town Watford Salary £27,857 - £30,570 per annum, pro rata including 5% fringe HCAS Salary period Yearly Closing 24/06/2025 23:59

Carer Support and Wellbeing Worker

Band 4

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.

We have a new opportunity for a Carer Support & Wellbeing Worker to join us in delivering high quality community mental health care in SW Herts in our friendly team based in Watford.

We welcome diversity in our workforce and encourage applicants from people of all ages and backgrounds, such as those with lived experience of mental health difficulties.

Main duties of the job

The Post holder will:

• conduct carer assessments and reviews
• undertake carer contingency plans and wellbeing plans
• provide information and support to promote and enable carer recovery
• hold a caseload of carers
• support carers to develop coping skills and achieve their wellbeing goals
• accompany carers to appointments / meetings and performing a range of practical tasks, relating to their identified needs
• support carers to understand the recovery goals, care plan and advanced directives and/or statements of the person they care for and to be involved in planning and implementing these
• support carers to understand their entitlement to a carer’s assessment and the support that is available to them from HPFT and other services
• facilitate access to community groups and networks that enable carers to participate in community activities, to maximise their opportunities to have a positive identity and socially valued roles.

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

About us - Hertfordshire NHS Partnership Trust

Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/

Detailed job description and main responsibilities

• To work as part of a community team which provides mental health services.
• To focus exclusively on the needs of carers requiring support (including assessment of their needs) and act as an expert within geographical area of responsibility.
• To support community team members in understanding best practice approaches to assessing the needs of and supporting carers.
• To work within approaches outlined through the Care Act 2014 and local policy to ensure timely access to support for carers of people with a mental health issue.
• To assist the senior social worker to ensure the integrity of the HPFT Carer Pathway within geographical area
• To ensure that the wellbeing of carers is maintained at all times through promoting recovery-oriented practice.

For a more detailed description, please see attached JD and PS.

Person specification

QUALIFICATIONS/EDUCATION/TRAINING

• NVQ level 3 qualification or mental health certificate level 3 or equivalent or agreement to undertake such training as soon asresources permit.

PREVIOUS EXPERIENCE

• Direct work with carers
• Carrying out assessments

SKILLS/KNOWLEDGE/ABILITY

• Care Act 2014
• Triangle of Care
• An understanding of the issues and concerns of carers
• Ability to plan and manage own workload and to work unsupervised
• Ability to provide practical support to enable carers to achieve their wellbeing aim s
• An understanding of mental illnesses and the mental health system
• Knowledge of local resources including welfare benefits and employment support

COMMUNICATION SKILLS

• Good written communication skills including ability to write reports and letters
• Good verbal communication skills including the ability to observe and listen effectively
• Ability to use IT programmes effectively including email, Microsoft Word, Excel and PowerPoint

ANALYTICAL SKILLS

• Ability to analyse information and create innovative personalised solutions
• Ability to research information and resources

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were “blown away” by our people’s achievements and that everything they saw “sings and hums”. This year, our staff rated us the 4 th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.

If you would like to join a team to be proud of and you share our values and passion for great care and outcomes for our service users and carers, we would love to hear from you.

Additional Information

HPFT is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity and human rights and encourage applications from all sections of the community including users of mental health services.

The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.

Infection Control

All our staff will need to comply with current Infection Prevention and Control measures which could include wearing a mask on all our Trust sites and in all roles

AI Usage Guidance

While Artificial Intelligence (AI) can aid you in completing your application, these tools cannot fully grasp the context of requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge and experience. Please ensure you have tailored your application before submitting it.

For further information, please refer to the Trust’s guidance on AI usage document which can be found below.

Visa and Immigration

Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on theCheck if you need a UK visa - GOV.UK website. We would encourage all applicants to review the criteria carefully to understand their eligibility for sponsorship. Those who are on a visa will be issued with Fixed Term Contract in line with your visa end date.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.